Alex Williams
Gaithersburg,Maryland
Summary
Driven leader with a proven track record of success through people development. My teams have achieved record breaking revenue and profitability numbers without sacrificing culture, compliance, or values. When teams feel a genuine sense of care from leadership, are connected to the mission, and believe in company values, you can't lose.
Overview
10
10
years of professional experience
Work History
General Manager
1800GotJunk
Gaithersburg, Maryland
09.2025 - Current
- After helping Richmond become a top 20 franchise worldwide and developing multiple leaders in the business I was promoted to General Manager of our Washington DC Branch.
- In my one year in DC revenue is up 18%, we have developed multiple director level leaders, and achieved our three most profitable months in franchise history.
- Achieved a record record-breaking $743,000 of gross profit in June with a 28.1% NOI (system lead).
- We followed up June with $753,000 gross profit in July on a 27% NOI.
- Created development programs to support personal and professional growth for employees.
- Managed staff scheduling and hiring to ensure optimal workforce deployment and coverage.
- Oversaw training programs to improve team performance and elevate service quality.
General Manager
1800GotJunk
Richmond, VA
09.2024 - 08.2025
- Directed daily operations and created strategies to maximize revenue, net operating income, and profitability.
- Increased residential revenue from 4.7 million to 5.6 million year over year
- Boosted commercial revenue by $250,000
- Oversaw financial performance, maintaining a consistent average net operating income of 25.5%.
- Trained and developed director of people development and director of operations, both promoted to management roles
Senior Sales Executive
Chapter Medicare
Scottsdale, AZ
01.2021 - 08.2024
- Helped grow business nationwide through outbound cold calling and prospecting
- Leveraged cold calling and emailing to identify and secure sales opportunities
- Engaged existing clients to generate referrals and expand business relationships
- Trained new agents through call reviews and 1 on 1 coaching
- Drove adoption of new CRM technology to streamline team processes.
Sales Advisor
Spring Venture Group
Scottsdale, AZ
06.2016 - 12.2020
- Consistently was a top ten producer in the company and presidents club member (over 400 agents)
- Developed strong business relationships through cold calls, presentations, and lead management to enhance client engagement.
- Overcame objections with effective product demonstrations and persuasive communication skills.
- Facilitated referrals by engaging clients consistently and fostering positive, productive relationships.
- Supported sales management plans by building strategies, proposals, and forecasts.
- Used salesforce to document sales calls, customer interactions, and completed sales.
Education
Bachelors Degree - Sports Management
Pittsburg State University
Pittsburg, KS05-2015
Associates Degree -
Cloud County Community College
Concordia, KS05-2012
Skills
- Revenue Optimization
- Cost control strategies
- Operations Management
- Strategic planning
- Performance analysis
- Talent Development
- Client Relations
- Safety and Compliance
- Interpersonal communication
Timeline
General Manager
1800GotJunk
09.2025 - Current
General Manager
1800GotJunk
09.2024 - 08.2025
Senior Sales Executive
Chapter Medicare
01.2021 - 08.2024
Sales Advisor
Spring Venture Group
06.2016 - 12.2020
Bachelors Degree - Sports Management
Pittsburg State University
Associates Degree -
Cloud County Community College