Alex Witkowski
Havre de Grace,MD
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Motivated individual brings focus on team-work and desire to expand with warehouse team. Eager to learn roles and advance professionally to help team deliver goods on-time and meet high demand in fast-paced environment. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Overview
13
13
years of professional experience
Work History
Warehouse Associate
Amazon
Aberdeen, MD
07.2021 - Current
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Updated inventory and production information using warehouse management systems and scanner guns.
Overnight Cashier
Pilot Flying J Travel Center
Perryville, MD
08.2017 - 07.2021
- Able to do refunds, cash checks, and back office tasks
- Can type over 50 wpm
- Accepted and processed credit and cash payments, making correct change from cash register drawer.
- Counted cash in register drawer at beginning and end of shift to balance.
- Greeted customers, answered questions and offered assistance with products and services.
- Maintained product levels by loading goods on racks and endcaps.
- Requested and carefully reviewed identification for alcohol, tobacco and other sales with age minimums.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
- Welcomed customers, offering assistance to help find store items.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Assisted customers by providing information and resolving complaints.
- Built and maintained productive relationships with employees.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered customers' questions and provided information on store procedures or policies.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Remained aware of surroundings and secured cash to minimize loss potential.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Checked personal identifications during alcohol and tobacco sales.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Adhered to social distancing protocols and wore mask or face shield.
Grocery Stocker
Martins Grocery Store
Rising Sun, MD
01.2016 - 08.2017
- Assessed floor displays to restock merchandise.
- Pulled items from stock using lift equipment and added to shelves or bins.
- Lifted materials of varied weights on regular basis.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Replenished items to maintain stock availability.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
Warehouse Worker
Restoration Hardware
North East, MD
10.2013 - 01.2016
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Used pallet jacks to move items to and from warehouse locations.
- Staged and sorted multiple types of products for loading.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Received deliveries, scanned packages and updated orders in internal database.
- Operated forklifts to fill or empty overhead spaces.
- Packed boxes and stock using organizational guidelines.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Protected items by wrapping in cling film, padded moving blankets and tape.
Education
High School Diploma - General Studies
Perryville High School
Perryville, MD06.2012
Some College (No Degree) - Graphic design and multi media
Cecil College
North East, MDSome College (No Degree) - Computer Information Science
Harford Community College
Bel Air, MDSkills
- Cash Handling
- Cash Register
- Customer Service
- Data Entry
- Microsoft Office
- Word
- Team Player
- POS
- Inventory
- Filing
- Fast learner
- Excel
Timeline
Warehouse Associate
Amazon
07.2021 - Current
Overnight Cashier
Pilot Flying J Travel Center
08.2017 - 07.2021
Grocery Stocker
Martins Grocery Store
01.2016 - 08.2017
Warehouse Worker
Restoration Hardware
10.2013 - 01.2016
Some College (No Degree) - Computer Information Science
Harford Community College
Some College (No Degree) - Graphic design and multi media
Cecil College
High School Diploma - General Studies
Perryville High School