Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Alex Young II

Hopkins,SC

Summary

My focus as a patient service representative is to always assist the patient with feeling as comfortable as possible while providing fast and courteous service. As the first person many people see when they walk in for care I know that I present a friendly face. When people have questions or concerns I am able to either provide a solution or refer them to the most appropriate person. I am flexible and am able to work on short notice in an emergency situation to cover shifts. My combined education and experience with being a part of the community and also working in my community makes me an excellent choice. I pay attention to detail and strive to exceed the meaning of patient care.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Patient Service Representative

Eau Claire Cooperative Health Center
03.2016 - Current
  • Knowledgeable of the community.
  • Investigate and direct patient inquiries or complaints to appropriate medical
  • staff members and follow up to ensure satisfactory resolution.
  • Excellent interpersonal and communication skills.
  • Exceptional phone manner.
  • Flexible, organized, and function well under pressure.
  • Knowledgeable of medical terminology
  • Pays attention to detail and accurate data entry.
  • Built and maintained positive working relationships with patients and staff.

Patient Service Representative

Eau Claire Cooperative Health Center
03.2016 - Current

Knowledgeable of the community.

Investigate and direct patient inquiries or complaints to appropriate medical

staff members and follow up to ensure satisfactory resolution.

Excellent interpersonal and communication skills.

Exceptional phone manner.

Flexible, organized, and function well under pressure.

Knowledgeable of medical terminology

Pays attention to detail and accurate data entry.

USA Wrestling Official

USA Wrestling Foundation
05.2010 - Current

Judge performances in sporting competitions to determine a winner. Inspect sports equipment and examine all participants to ensure safety.

Proper knowledge of the rules and their implementation.

Promotes sportsmanship before and after a match.

Able to maintain control without being overwhelmed.

Cashier/Stocker

Food Lion
06.2013 - 03.2016

Greet and assist customers in the in-store check-out process.

Checks prices and quantities for accuracy, collect and process payments, and scan items for purchase.

Provides advice or recommendations

Works in an efficient manner and willing to help the departments.

Education

High School Diploma -

Lower Richland High School
Hopkins, SC
4 2013

Some College (No Degree) - Physical Therapy

Midlands Technical College
Columbia, SC

Skills

  • Excellent communication and people skills
  • Can take on large amounts of information, to build up a thorough understanding through repetition
  • Observational skills
  • Conflict Resolution
  • Adaptable
  • Leadership and management skills
  • A self-confident, firm manner
  • Responsible
  • Appointment Scheduling
  • Patient confidentiality
  • Medical terminology knowledge
  • Excellent Customer Service
  • Community Oriented
  • Insurance verifying
  • Fluent in SpanisH

Certification

CPR Certification (2013-14) (2015-16)

Affiliations

A-B Honor roll student (2009-13)

Wrestling Capitan (2009-13)

Assistant Wrestling coach (Lower Richland high school 2013-Current)

Assistant Wrestling coach (Benedict Allen-2018-Current)

Timeline

Patient Service Representative

Eau Claire Cooperative Health Center
03.2016 - Current

Patient Service Representative

Eau Claire Cooperative Health Center
03.2016 - Current

Cashier/Stocker

Food Lion
06.2013 - 03.2016

USA Wrestling Official

USA Wrestling Foundation
05.2010 - Current

High School Diploma -

Lower Richland High School

Some College (No Degree) - Physical Therapy

Midlands Technical College
Alex Young II