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Highly experienced in customer service and building new relations with clients and customers. I am highly motivated in building bonds with my co-workers and an excellent team worker. I am committed to learning any new task that is brought my way and with strong communication and interpersonal skills I believe I can catch on right away. I am able to work in a fast-paced environment and prioritize task efficiently. I see when helping a client I should put myself in their shoes to meet the customer service that they re looking for and make them feel like their needs are being attended to how they should be and have them leave with a smile and a good feeling. I have a few different skills from working in sales and in an office area. My strongest skill is building relationships with my clients and understanding their needs, while either under pressure or in a calm state. I am very organized and dependable candidate and willing to take on the responsibilities to meet team goals. I also think being kind always comes a long way in many different scenarios. With everything given I do think that I would be a great addition to any team I join, from learning new tasks and trying something different or just making a positive impact in someone's day. I am ready to take on the new journey and expand my learning and work skills!

Diligent Patient Service Representative with proven history in HIPAA compliance and insurance verification at Lifepoint Health. Skilled in appointment scheduling and data entry, while fostering teamwork and collaboration to ensure a welcoming environment for patients and staff alike. Successfully streamlined appointment scheduling processes, ensuring smooth operations. Demonstrated strengths in patient interaction and administrative tasks.

My focus as a patient service representative is to always assist the patient with feeling as comfortable as possible while providing fast and courteous service. As the first person many people see when they walk in for care I know that I present a friendly face. When people have questions or concerns I am able to either provide a solution or refer them to the most appropriate person. I am flexible and am able to work on short notice in an emergency situation to cover shifts. My combined education and experience with being a part of the community and also working in my community makes me an excellent choice. I pay attention to detail and strive to exceed the meaning of patient care.

Strong communicator and hard worker with excellent multitasking, organizational and problem-solving abilities. Always willing to learn and grow. Team-oriented and self-motivated with a flawless safety record. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

JENNY TAPIA

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Patient Service Representative

Sales Associate

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Registered Nursing Program

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Patient Service Representative

Sales Associate

High School Diploma - undefined

Registered Nursing Program

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