Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
Generic

JENNY TAPIA

Bakersfield,CA

Summary

Motivated and detail-oriented nursing student with a strong foundation in healthcare, patient communication, and medical terminology. Skilled in multitasking, scheduling, and maintaining a professional, welcoming environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Patient Service Representative

Kern Radiology
04.2023 - 01.2025
  • Obtains proper insurance and patient information, collects signatures and ensures documentation accuracy.
  • Schedules, reschedules, or cancels patient appointments and notifies staff of changes.
  • Collects and logs co-pays and fees.
  • Answers and transfers incoming phone calls.

Sales Associate

Michael Kors Outlet
08.2021 - 04.2023
  • Provided excellent customer service to new and returning customers.
  • Managed returns, exchanges, and refunds according to store policies.
  • Maintained high client satisfaction ratings.
  • Managed store's social media platforms.

Education

Registered Nursing Program

Bakersfield College
Bakersfield, CA
12.2026

High School Diploma - undefined

Independence High School
Bakersfield, CA
07.2020

Skills

  • Excellent People Skills
  • Time Management
  • Multitasking Strengths
  • Money Handling
  • Appointment Scheduling
  • Reception Management

LANGUAGES

English: Full Professional
Spanish: Limited

Certification

CPR certified

Timeline

Patient Service Representative

Kern Radiology
04.2023 - 01.2025

Sales Associate

Michael Kors Outlet
08.2021 - 04.2023

High School Diploma - undefined

Independence High School

Registered Nursing Program

Bakersfield College

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