Alexa Baeza
Orlando,FL
Summary
Friendly and engaging team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
5
5
years of professional experience
Work History
Customer Service Associate Cashier
Publix
Orlando, FL
04.2023 - Current
- Providing customer service, greeting customers, and answering questions professionally; processing transactions effectively and accurately; handling cash, cards, receipts, and refunds.
- Verified age for alcohol purchases according to state regulations.
- Assisted other departments when needed during busy periods.
- Provided training for new employees when needed.
- Communicating and working well with fellow associates.
- Approached work each day with a positive outlook and preparedness.
Peer Counselor
Boys & Girls Club
Westminster, CO
11.2019 - 04.2020
- Provided care for children at the Boys & Girls Club.
- Created an environment conducive to learning by implementing positive reinforcement strategies.
- Organized activities and sports events for sports teams, including handling equipment, providing water and snacks, and performing post-event cleanup.
- Assisted in serving meals during both lunch and dinner service. Cleaned up after meals by sweeping, mopping, and throwing out trash.
- Come to work with a positive and ready-to-work attitude.
Education
High School Diploma -
Cypress Creek High School
Orlando, FL05-2024
Skills
- Professional Appearance
- Customer Service
- Flexibility
- Time Management
- Strong Work Ethic
- Teamwork
Accomplishments
- Swim Team Captain
Affiliations
- Volunteering
- Drama Club
- Film
Timeline
Customer Service Associate Cashier
Publix
04.2023 - Current
Peer Counselor
Boys & Girls Club
11.2019 - 04.2020
High School Diploma -
Cypress Creek High School
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