Alexa Bond
Pacific Sushi and Grill
Portland,OR
2
Languages
10
years of professional experience
Organized and dependable induvidual experienced in managing multiple priorities and delivering quality service in fast-paced environments. Achieved team goals through strong analytical, communication, and teamwork skills while adapting quickly to new challenges. Committed to continuous learning and growth, contributing to team success with a positive attitude.
Work History
Server/Bartender
1 Year 8 Months- Trained new bartenders on drink preparation techniques and customer service best practices.
- Developed seasonal drink menus based on customer feedback and current trends to increase sales.
- Served high customer volumes during special events, nights, and weekends.
- Increased repeat customer numbers, creating a welcoming atmosphere and remembering regulars' favorite drinks.
- Managed multiple tables efficiently during peak hours, optimizing workflow and service speed.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Memorized and recited weekly food specials.
Server/Bartender
2 Years 5 Months- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
Server/Bartender
3 Months- Enhanced serving skills while adapting to new restaurant and menu
- Started bartending role at restaurant making specialty cocktails and standard drinks
- Kept bar stocked with liquors, juices and garnishes for drinks.
Hostess/Server
8 Months- Engaged with guests, taking accurate food and drink orders to enhance dining experience
- Interacted with guests while taking accurate food and drink orders
- Proactively recommended beverage and food options to diners to increase revenue while improving customer service
- Welcomed 100+ diners per shift, addressed inquiries about wait times, and fostered friendly interactions
Barista/Shift lead
10 Months- Directed and provided feedback to coworkers, fostering team collaboration
- Providing direction and feedback to coworkers
- Facilitated resolution of conflicts between team members to improve collaboration.
- Preparing bank deposits
Ice Cream Server
2 Months- Managed dairy inventory to ensure product freshness and availability
- Stocked and maintained shelves to create an appealing shopping environment
- Maintained cleanliness and organization of serving area, ensuring a welcoming environment for customers.
Barista/Shift lead
3 Months- Supervised daily operations, ensuring efficient workflow and optimal customer service.
- Perform opening and closing operations
- Monitored shop for potential problems to proactively address issues and maintain smooth operations
- Trained and mentored new baristas, enhancing team performance and product knowledge.
Barista
4 Months- Adapted to a new work environment with a diverse crew
- Paying close attention to detail and ensuring consistent quality in beverages
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Barista
1 Year 2 Months- Greeted customers and enhanced their experience through personalized interactions
- Maintained comprehensive knowledge of menu items to inform and assist customers
- Processed drink orders from basic to complex, ensuring accuracy and speed
Concessions/Box office
2 Years 1 Month- Maintained cleanliness of screen rooms and hallways to enhance guest experience
- Assisted customers in purchasing tickets and concessions to ensure smooth operations
- Stocked items on shelves to ensure product availability. as well as filling out monthly inventory sheets
Education
High School Diploma
Skills
Effective communication
Quality assurance
Calm under pressure
Menu knowledge
Organization
Adaptability
Excellent communication
Teamwork
Problem-solving
Calm and composed
Friendly and outgoing
Reliability
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Server/Bartender
Pacific Sushi and Grill
12.2024 - 08.2026Read More
Server/Bartender
Cornucopia Bar & Burgers
07.2022 - 12.2024Read More
Server/Bartender
Fat Irish Pub
04.2022 - 07.2022Read More
Hostess/Server
Pacific Sushi and Grill
08.2021 - 04.2022Read More
Barista/Shift lead
Dutch Bros Coffee
10.2020 - 08.2021Read More
Ice Cream Server
Ganjes Ice Cream
08.2020 - 10.2020Read More
Barista/Shift lead
Mellelo Coffee Roasters
07.2020 - 10.2020Read More
Barista
Dutch Bros Coffee
11.2019 - 03.2020Read More
Barista
Dutch Bros Coffee
07.2018 - 09.2019Read More
Concessions/Box office
Redwood Theater
06.2016 - 07.2018Read More
Brookings-Harbor High School
High School Diploma
Read More