Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Alexa Burrows

Fairless Hills,PA

Summary

Proven customer service expert with a track record of excellence at Jericho National Golf Club, adept at multitasking and team collaboration. Skilled in using POS systems and managing digital transactions, significantly enhancing experiences. Demonstrates a strong ability to maintain high standards of cleanliness and order, ensuring customer satisfaction and safety.

Overview

3
3
years of professional experience

Work History

Waitress

Jericho National Golf Club
03.2022 - Current
  • Welcome guests kindly, order food and beverages accurately and offer menu suggestions.
  • Professionally respond to incoming calls to provide customers with accurate information on menu items, specials, and food order placement.
  • Using point-of- sale (POS) systems, effectively handle online orders to guarantee accurate recording of all consumer information and preferences.
  • Accurate and quickly handle digital payments, cards, and cash.
  • Maintaining cleanliness and orderly tables and service areas will help you to follow health and safety guidelines.
  • In a fast-paced environment, cooperate with other team members and the kitchen crew to satisfy consumer needs.
  • During busy shifts, use your time well to service several tables.
  • Tell the kitchen crew about particular requests or dietary restrictions.

Education

High School Diploma -

Pennsbury High School
Fairless Hills
06-2021

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Attention to detail
  • Time management

Accomplishments

    I have successfully finished several health education courses over the last three years, giving me a solid basis for promoting wellness and comprehension of a range of health-related subjects. I've also completed several disability inclusiveness courses, which have given me the information and abilities I need to design inclusive and accessible spaces for people with diverse needs. I also finished a medical terminology course that improved my ability to communicate in healthcare settings and Anatomy I and II, which gave me a deep understanding of the structure and function of the human body. I have gained a well-rounded education from these experiences that supports my passion for promoting equality, inclusivity, and high-quality treatment in health and wellness environments.

Timeline

Waitress

Jericho National Golf Club
03.2022 - Current

High School Diploma -

Pennsbury High School
Alexa Burrows