Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Alexa Couch

'Ewa Beach

Summary

Reliable professional with many years of experience, and proven knowledge of compliance, development, and work adaptability. Aiming to leverage my abilities to successfully fill the role on your team. I have over 10 years of experience working in customer service, and I love serving people.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bartender

Sturgis Motorcyle Rally
Sturgis
05.2025 - 07.2025
  • Engaged with customers to create a friendly, welcoming atmosphere.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Retail Sales Associate

Victoria Secret
Rapid City
08.2024 - 07.2025
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Educated customers on product features, benefits, and promotions to drive engagement.

Base Defense Operations Controller

USAF Security Forces
Box Elder
11.2020 - 07.2025
  • Coordinated the efforts of multiple teams by effectively communicating with personnel and leadership.
  • Liaised between different branches of government while coordinating activities related to emergency response operations at the command and control level.
  • Managed center operations and ensured the safety of personnel and equipment.

Plans And Programs

USAF Security Forces
Box Elder
12.2022 - 01.2025
  • Monitored Emergency Management services to ensure 28 SFS on EAFB was equipped with the proper essentials for all types of scenarios.
  • Evaluated Memorandum regulations to successfully have individuals operate efficiently.
  • Identified and quantified publications concerning the 28 SFS on EAFB.

Waitress/Cashier

Crows Nest Restaurant
Montesano
04.2018 - 10.2019
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
  • Assisted with training and mentoring new team members.
  • Provided excellent customer service by greeting customers and offering assistance.

Cashier

Grays Harbor Raceway
Elma
11.2016 - 10.2018
  • Maintained inventory and store visual presentation to meet customer needs.
  • Trained new cashiers in the use of cash registers and processing payments.
  • Developed and maintained a positive working relationship with customers.

Education

Bachelor of Arts - Psychology

Arizona State University
Tempe, AZ
12-2027

Associate In Arts (A.A.) - Criminal Justice

Ashford University
Tempe, AZ
05.2022

Skills

  • Customer service
  • Team collaboration
  • Analytical and Problem Solving
  • Verbal and writing skills
  • Teamwork/Motivational
  • Adaptability

Certification

Adult CPR/AED

References

References available upon request.

Timeline

Bartender

Sturgis Motorcyle Rally
05.2025 - 07.2025

Retail Sales Associate

Victoria Secret
08.2024 - 07.2025

Plans And Programs

USAF Security Forces
12.2022 - 01.2025

Base Defense Operations Controller

USAF Security Forces
11.2020 - 07.2025

Waitress/Cashier

Crows Nest Restaurant
04.2018 - 10.2019

Cashier

Grays Harbor Raceway
11.2016 - 10.2018

Bachelor of Arts - Psychology

Arizona State University

Associate In Arts (A.A.) - Criminal Justice

Ashford University
Alexa Couch