Alexa Crowe
Las Cruces
Summary
Dynamic and result-driven retail management professional with over 2 years of experience leading high-performing teams, driving sales growth, and delivering exceptional customer experiences. Proven track record in inventory control, staff development, and operational efficiency. Accomplished at fostering team collaboration, implementing strategic merchandising plans, and consistently exceeding performance targets in fast paced retail environments.
Overview
6
6
years of professional experience
Work History
Sales Associate/Cashier
Ross
Las Cruces
08.2023 - Current
- SCO SPS: August 2023-March 2024
- Area Supervisor:March 2024- February 2025
- Assistant Store Manager: February 2025-present
Receptionist/Team Coach
Alamo Gymnastics Center
San Antonio
08.2021 - 08.2023
- Provided customer service to people looking for information on our gym and different classes we offer.
- Contacted people with overdue balances.
- Coordinated classes and scheduled makeups/classes.
- Coached 2-5 year olds in structured gymnastics classes.
- Coached with a national program(Bronze, Silver, and Gold Xcel team). Managing 20-30 athletes on a competitive level.
- Helped with communication, hand-eye coordination, and following directions.
- Managed events held at gym.
- Listened to customers needs and helped them according to their needs/preferences.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Mediated with athletes/ athlete parents with internal issues and mediated discussions with parents.
Associate/Cashier
Nordstrom Rack
San Antonio
05.2019 - 07.2021
- Open/Closed store.
- Operated cash register while providing customer service and fast service.
- Trained and communicated with new hires.
- I learned how to be efficient, but also work quickly.
- Entrusted with added responsibilities of verification of cash amounts in both registers and the store safe.
- Received large ship to store orders and processed in timely manner.
- Worked on the floor merchandising.
- Greeted customers in a friendly and professional manner.
Education
Associates Degree - Arts
Northwest Vista College
San Antonio08.2022
High School Diploma -
Tomball High School
Tomball, TX04.2017
Skills
- Approachable
- Fast learner
- Efficient
- Communicates effectively
- Teamwork
- Customer satisfaction
- Leadership
- Task management
References
- Vilmarie Colon, Customer Service Manager, Nordstrom Rack Rim, 210-587-6644
- Michael Baker, Manager Alamo Gymnastics Center, 830-491-3981
Timeline
Sales Associate/Cashier
Ross
08.2023 - Current
Receptionist/Team Coach
Alamo Gymnastics Center
08.2021 - 08.2023
Associate/Cashier
Nordstrom Rack
05.2019 - 07.2021
Associates Degree - Arts
Northwest Vista College
High School Diploma -
Tomball High School