Alexa Davenport
East Lansing,MI
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Manager
Harpers Restaurant And Brewpub
10.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Server
Tekonsha Cafe
05.2021 - 08.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
Retail Sales Associate
Tropical Rayz Tanning Salon
10.2018 - 07.2020
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Built customer loyalty by engaging with and identifying product needs of customers
- Greeted clients, showed to tanning beds and educated on usage
- Scheduled client appointments by phone and through email
- Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Summer Camp Counselor
Coldwater Recreation Center
06.2016 - 08.2016
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment
- Enforced discipline and policies to protect safety of recreational activity participants
- Explained principles, techniques and safety requirements to activity participants to prevent injury.
Education
No Degree - Kinesiology
Michigan State University
East Lansing, MI06.2024
High School Diploma -
Coldwater High School
Coldwater, MI06.2020
Skills
- Compassionate Communication
- Independent Judgement
- Project Management
- Team Leadership
Timeline
Manager
Harpers Restaurant And Brewpub
10.2021 - Current
Server
Tekonsha Cafe
05.2021 - 08.2021
Retail Sales Associate
Tropical Rayz Tanning Salon
10.2018 - 07.2020
Summer Camp Counselor
Coldwater Recreation Center
06.2016 - 08.2016
No Degree - Kinesiology
Michigan State University
High School Diploma -
Coldwater High School
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