Alexa Davenport
East Lansing,MI
Summary
Compassionate and professional behavior technician experienced in implementing specialized programs for individuals with Autism Spectrum Disorder. Passionate about providing high-quality service to clients with special needs. In-depth knowledge of treatment plans and modification strategies. Skilled relationship-builder with first-rate communication and time management abilities. Committed to promoting development of functional skills and independence.
Overview
8
8
years of professional experience
Work History
Manager
Harpers Restaurant And Brewpub
10.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Behavior Technician
Children's Therapy Corner
01.2024 - 08.2024
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Worked as part of collaborative team to address changing needs of children and families.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
Server
Tekonsha Cafe
05.2021 - 08.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
Retail Sales Associate
Tropical Rayz Tanning Salon
10.2018 - 07.2020
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Built customer loyalty by engaging with and identifying product needs of customers
- Greeted clients, showed to tanning beds and educated on usage
- Scheduled client appointments by phone and through email
- Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Summer Camp Counselor
Coldwater Recreation Center
06.2016 - 08.2016
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment
- Enforced discipline and policies to protect safety of recreational activity participants
- Explained principles, techniques and safety requirements to activity participants to prevent injury.
Education
Bachelor of Kinesiology - Kinesiology
Michigan State University
East Lansing, MI05.2024
High School Diploma -
Coldwater High School
06.2020
Skills
- Compassionate Communication
- Independent Judgement
- Staff Management
- Team Leadership
- Complex Problem-Solving
- Time Management
Timeline
Behavior Technician
Children's Therapy Corner
01.2024 - 08.2024
Manager
Harpers Restaurant And Brewpub
10.2021 - Current
Server
Tekonsha Cafe
05.2021 - 08.2021
Retail Sales Associate
Tropical Rayz Tanning Salon
10.2018 - 07.2020
Summer Camp Counselor
Coldwater Recreation Center
06.2016 - 08.2016
Bachelor of Kinesiology - Kinesiology
Michigan State University
High School Diploma -
Coldwater High School
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