Alexa De Alejandro

Guided individuals through the application procedures for Harris Health financial assistance and Metro Lift, ensuring compliance and efficiency.

Managed incoming calls and emails to ensure timely communication.

• Worked with individuals with developmental, physical, and cognitive disabilities who had an interest in a career in the media industry.
• Conducted mock interviews, and equipped individuals with developmental physical, and cognitive disabilities with valuable networking strategies.
• Provided career counseling and insight regarding job search strategies as well as resume and cover letter development.

• Promoted from peer mentor to peer facilitator and worked with a team of Baylor College of Medicine Physicians to ensure that the peer mentoring program was successful.
• Sent weekly reminder emails to a team of peer mentoring mentees and Baylor College of Medicine physicians about peer mentoring program updates.
• Worked closely with individuals with intellectual, physical, and developmental disabilities and offered guidance on PowerPoint presentations by teaching presentation etiquette.
• Worked closely with a team of Baylor College of Medicine Physicians to develop a curriculum to include in PowerPoint presentations. Topics included speaking to medical professionals about having a disability, adult Medicaid, and transportation options for an adult with a disability.

• Worked closely with young adults with developmental and cognitive disabilities to transition from pediatric to adult medical care.
• Mentored young adults living with developmental and cognitive disabilities on ways to enhance control and improve quality of life.
• Presented weekly presentations to a group of young adults with developmental and cognitive disabilities on different concepts about transitioning from pediatric to adult medical care.

• Managed social media channels and content on Facebook, Twitter, YouTube, and blogs.
• Used data and analytics to enhance lead generation campaigns and improve the quality of leads generated.

• Collaborated with other individuals with physical, cognitive, and intellectual disabilities to promote audience engagement by promoting live-streaming events to businesses and universities across America.
• Managed social media channels and content on Facebook, Twitter, YouTube, and blogs.
• Used data analytics to report and improve community engagement to American Masters representatives.

• Kept accurate drawer counts with correct handling of cash transactions.
• Maintained strict compliance with banking standards, regulations, and laws.