Alexa Dussault
Ave Maria
Summary
Results-driven professional with extensive experience in customer service and administrative support. Former Assistant Manager recognized for exceeding sales goals while managing client relationships and daily operations. Experienced as a Real Estate Assistant, providing administrative support, coordinating appointments, and maintaining client communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Real Estate Assistant
Keller Williams
Naples FL
03.2024 - Current
- Coordinated open houses and scheduled appointments, facilitating seamless interactions between agents and clients.
- Assisted with client communications, responding to inquiries promptly and professionally.
- Managed property listings and updated information on real estate platforms.
- Provided administrative support to real estate agents by organizing paperwork, answering phones, responding to emails and managing calendars.
- Organized transaction documents, ensuring compliance with company standards and supporting smooth transaction processes.
- Organized files containing important information about each client's transaction including financing details, inspection results and appraisal reports.
- Executed advertising and email marketing campaigns for listings, attracting qualified buyers.
- Maintained accurate records of all transactions including contracts, closing statements and other legal documents.
- Compiled data from multiple sources to create detailed reports on the local housing market.
Assistant Store Manager
Vince Waterside Shops
Naples FL
11.2024 - 10.2026
- Led a team of employees and conducted ongoing training to achieve high customer satisfaction levels.
- Supported daily store operations and team management to maintain efficient workflow.
- Onboarded new employees on company policies and customer service standards to enhance service quality.
- Monitored inventory levels and restocked merchandise timely.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Mitigated business risks by working closely with staff members and assessing performance.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
Education
High School Diploma -
FLVS
Remote05-2025
Skills
- Customer service
- Project management
- Administrative support
- Data analysis
- Marketing strategies
- Real estate transactions
- Time management
- Problem-solving
- Phone and email etiquette
- Appointment scheduling
Languages
English
Full Professional
Spanish
Full Professional
Italian
Limited
Certification
- Florida Real Estate Sales Associate Pre License (63 Hours)
- Florida 4-40 Customer Representative License
Accomplishments
- Vince Waterside Top Sales Lead Award
Timeline
Assistant Store Manager
Vince Waterside Shops
11.2024 - 10.2026
Real Estate Assistant
Keller Williams
03.2024 - Current
High School Diploma -
FLVS