Alexa Ferreira
Edison,NJ
Summary
I have worked at Chick-fil-A for four years, showing consistent dedication, reliability, and a strong work ethic. Sticking with the same job for that long reflects my commitment and loyalty, as well as my ability to grow within a team. Throughout my time there, I’ve developed excellent customer service skills, handled fast-paced environments with professionalism, and often taken on responsibilities such as training new team members and supporting leadership. I take pride in being a dependable employee who shows up on time, works hard, and contributes to a positive, efficient workplace.
Overview
3
3
years of professional experience
Work History
Team Member
Chick-fil-A
Edison, NJ
12.2021 - Current
- Collaborated with team members to maximize productivity and efficiency.
- Worked hard to learn required tasks quickly to maximize performance.
- Monitored expiration dates on food items for freshness assurance.
- Greeted customers upon entering the store with friendly demeanor.
- Collaborated with team members to achieve daily goals.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Participated in regular training sessions to improve product knowledge and service skills.
- Resolved customer issues promptly in a professional manner.
- Operated cash registers to process payments from customers.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Edison Highschool
Edison, NJ06-2023
Skills
- Customer service
- Cash handling
- Inventory management
- Food safety
- Point of sale
- Team collaboration
- Conflict resolution
- Time management
- Workplace cleanliness
- Communication skills
- Relationship building
- Multitasking
- Dependability and reliability
- Self motivation
Languages
English
Full Professional
Portuguese
Native/ Bilingual
References
References available upon request.
Timeline
Team Member
Chick-fil-A
12.2021 - Current
High School Diploma -
Edison Highschool
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