Summary
Overview
Work History
Education
Skills
References
Timeline
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Alexa Fitzgerald

Palm Coast,FL

Summary

Results-oriented and experienced Server with over 10 years of experience in the Food Industry and 3 years as a manager. Proven ability to lead teams, manage projects, and drive revenue growth. Expertise in customer service, management, and team building exercises.

Overview

8
8
years of professional experience

Work History

Server/bartender

Grind Gastropub And Kona Tiki Bar
05.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Shift manager

Walgreens
01.2022 - 05.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Sales Associate

Badcock Home Furniture & More
01.2018 - 03.2020

Server

Mezzaluna pizzeria
09.2020 - 01.2022

Server

Cracker Barrel
11.2016 - 10.2018

Education

Cosmetology -

Flagler Technical College
05.2021

Diploma -

Matanzas High School
05.2014

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Safe food handling
  • Cleanliness standards
  • Menu memorization
  • High volume dining
  • Order accuracy
  • Suggestive selling

References

Michele Landau - (386) 225-8641

Nicole Capua - (386) 986-0384

Harry Smith - (386) 717-5140

Timeline

Server/bartender

Grind Gastropub And Kona Tiki Bar
05.2024 - Current

Shift manager

Walgreens
01.2022 - 05.2024

Server

Mezzaluna pizzeria
09.2020 - 01.2022

Sales Associate

Badcock Home Furniture & More
01.2018 - 03.2020

Server

Cracker Barrel
11.2016 - 10.2018

Cosmetology -

Flagler Technical College

Diploma -

Matanzas High School
Alexa Fitzgerald