Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexa Heaphy

East Haven

Summary

Friendly and dependable worker with experience in customer service, cash handling, and fast-paced work environments. Skilled in providing accurate, detail-oriented service, maintaining organized work areas, and assisting customers with professionalism and efficiency. Quick learner with strong teamwork and time management abilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food Service Worker

Jennifer's Ice Cream
East Haven
12.2022 - Current
  • Prepared and served ice cream products to customers with efficiency and friendliness, enhancing customer satisfaction.
  • Maintained cleanliness and organization of serving area and equipment to ensure a safe and inviting environment.
  • Operated cash register and processed customer payments accurately.
  • Restocked supplies and ingredients to ensure smooth operations.
  • Collaborated with team members to provide exceptional customer service, contributing to a positive dining experience.
  • Followed health and safety guidelines in food preparation and handling.

Town Recreation Employee

East Haven Recreation Department - East Haven Vete
East Haven
12.2022 - 02.2025
  • Oversaw skate rentals, facilitating shoe exchanges and welcoming customers.
  • Identified needs of customers promptly and efficiently.
  • Delivered attentive customer service in-person and over the phone.
  • Operated ticket booth, managing cash transactions and greeting customers upon arrival.
  • Assisted with birthday parties, ensuring cleanliness and providing necessary supplies for a seamless experience.

Education

Psychology

University of Massachusetts Boston
Dorchester, MA
05-2029

High School Diploma -

East Haven High School
East Haven, CT
06-2025

Skills

  • Cleaning and sanitation
  • Customer service
  • Inventory management
  • Event coordination
  • Time management
  • Fast-paced environment
  • Complex Problem-solving
  • Organizational skills
  • Team collaboration
  • Effective communication
  • Friendly and outgoing
  • Quick learner
  • Basic financial management

Certification

CPR Certified

Timeline

Food Service Worker

Jennifer's Ice Cream
12.2022 - Current

Town Recreation Employee

East Haven Recreation Department - East Haven Vete
12.2022 - 02.2025

Psychology

University of Massachusetts Boston

High School Diploma -

East Haven High School
Alexa Heaphy