Alexa Hotman
Tigard,OR
Summary
Positive and upbeat young professional wanting to expand upon current skills and learn new skills.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Red Robin
Tigard, OR
02.2022 - Current
- Responsible for shifts of 10 or more employees.
- Resolve customer complaints and report issues to senior management.
- Identify needs of customers promptly and efficiently.
- Consistent cash handling.
- Assist all positions in restaurant during peak times.
- Maintain company goals and expectations.
Server
Red Robin
Tigard, OR
04.2019 - Current
- Provide exceptional service to a high volume of daily customers.
- Maintain knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Serve food and beverages promptly and efficiently to guests, and immediately correct any issues with orders.
- Collaborate with other restaurant staff members to ensure efficient operations during shifts.
Sales Associate/Stock Room Associate
JCPenney
Tigard, OR
08.2017 - 04.2019
- Maintained knowledge of sales and promotions, return policies and security practices.
- Received and restocked product shipments to the sales floor.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Upsold additional items based on customer interests and needs.
- Answered store and merchandise questions and led customers to wanted items.
- Provided excellent customer service to shoppers.
Education
High School Diploma -
Southridge High School
Beaverton, OR06-2018
Skills
- Adaptable
- Critical thinking
- Decision-making
- Leadership
- Task prioritization
- Time management
- Verbal and written communication
- Positive and professional
Timeline
Shift Supervisor
Red Robin
02.2022 - Current
Server
Red Robin
04.2019 - Current
Sales Associate/Stock Room Associate
JCPenney
08.2017 - 04.2019
High School Diploma -
Southridge High School