Alexa Hottenstein
Warrenville,IL
Summary
19 year-old, Sophomore college student. Availability weekends plus most days during the week. Hard worker who loves working with other individuals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lifeguard and Swim Instructor
Aqua-Tots Swim Schools
Wheaton, IL
05.2023 - 10.2024
- Teaching children how to safely swim in the water, Standing guard of the pool. Being able to multitask in a fast-paced environment while keeping a smile.
- Cleaning up before and after shift, making sure everything is set for the next business day.
- Assisted in organizing swim lessons and maintaining a structured learning environment.
- Conducted swim assessments to evaluate student skills and progress.
- Provided immediate first aid response and emergency assistance as needed.
- Monitored pool activities to ensure safety and compliance with health regulations.
- Collaborated with team members to implement safety drills and training sessions.
Cashier/Customer Service
Schmaltz Deli
Lisle, IL
03.2025 - Current
- Taking orders at the counter, preparing food and delivering to tables.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining cleanliness and organization of checkout area.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Collaborated with team members to optimize workflow during peak hours.
- Maintained accurate cash handling procedures to ensure financial integrity.
- Trained new cashiers on operational processes and customer engagement techniques.
- Implemented improvements in checkout efficiency, reducing wait times for customers.
- Monitored inventory levels at the register, alerting management of restocking needs.
Cashier
Tom's Market
Warrenville, IL
04.2022 - 02.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained knowledge of store promotions and sales to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and complaints promptly to ensure satisfaction and loyalty.
- Managed cash drawer, balancing at end of shifts to maintain financial accuracy.
- Collaborated with team members to streamline checkout processes during peak hours.
- Implemented best practices for maintaining a clean and organized checkout area.
- Contributed to inventory management by monitoring stock levels at the register area.
Education
Accounting
College of DuPage
Glen Ellyn, IL09-2026
High School Diploma -
Wheaton Warrenville South High School
Wheaton, IL05.2024
Skills
- Surveillance
- Cashiering
- English (10 years)
- Basic math
- Restaurant experience (Less than 1 year)
- Phone etiquette
- Special Needs
- Customer service (1 year)
- Guest services
- Cash Handling
- Swimming
- Experience with Children
- Cleaning Experience
- Communication skills
- Time Management
- Organizational skills
- Cash register
- Serving
- Leadership qualities
- Effective problem-solver
- Physical fitness
- Team collaboration
- Public safety
- Team bonding
Certification
- First Aid Certification
- CPR Certification
- Lifeguard Training
- Driver's License
Timeline
Cashier/Customer Service
Schmaltz Deli
03.2025 - Current
Lifeguard and Swim Instructor
Aqua-Tots Swim Schools
05.2023 - 10.2024
Cashier
Tom's Market
04.2022 - 02.2023
Accounting
College of DuPage
High School Diploma -
Wheaton Warrenville South High School