Alexa Ledesma
Hutto,TX
Summary
Determined student and employee seeking a role that offers an adjustable work environment and perpetual opportunities.
Professional hospitality worker, ready to excel in a fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server, Expo, Host
Kerbey Lane Cafe
05.2023 - Current
Server - November 2024 - Current
- Memorization of the menu, recommended drink, and meal pairings
- Assisted coworkers during rush hours by managing extra tables and expediting dishes and beverages.
Expo - January 2024 - November 2025
- Guided customers on dietary restrictions to ensure safe and satisfying dining experiences.
- Contributed to final dish preparations, enhancing kitchen efficiency.
Host - May 2023 - December 2023
- Supported front desk operations in 230+ seating restaurant to facilitate efficient guest seating and service.
- Maintained strong relationships with all staff to ensure smooth operation
Team Member
N2 Cream Co, Round Rock Premium Outlets
08.2022 - 07.2023
- Serve and make specialized beverages, smoothies, and snacks
- Trained new employees on specialized beverage preparation and customer service standards.
- Cleaned and organized equipment and tools to maintain a safe and efficient workspace.
- Opened and closed shop, overseeing compliance with operational procedures for seamless daily operations.
Education
Radiology Program
Austin Community College
Round RockHigh School -
Stony Point High School
Round RockSkills
- Customer service
- Sales techniques
- Teamwork Skills
- Time management
- Multitasking Skills
- Detail Oriented
- Critical thinking
- Self-Motivated
- Strong work ethic
- Interpersonal Skills
Certification
- Food Handlers
- TABC
Timeline
Server, Expo, Host
Kerbey Lane Cafe
05.2023 - Current
Team Member
N2 Cream Co, Round Rock Premium Outlets
08.2022 - 07.2023
Radiology Program
Austin Community College
High School -
Stony Point High School