Dedicated operations and customer experience professional with 7+ years in performing, hospitality management, and event operations. Expertise in team leadership, daily operations management, and logistics coordination. Committed to enhancing client relationships and delivering exceptional service in dynamic environments.
Overview
8
8
years of professional experience
Work History
Operations Manager
Pete’s Bagels
Tarpon Springs, FL
01.2026 - Current
Managed daily store operations, coordinating front-of-house service and back-of-house production workflows.
Scheduled staff coverage, balancing labor needs with sales patterns and service demands.
Monitored inventory levels, ordering bagels, ingredients, and supplies to prevent shortages.
Lead community engagement initiatives and develop relationships with local businesses and community Partners in Tarpon Springs.
Streamlined opening and closing processes, supporting smoother daily transitions and accountability.
Charter Consultant
Boatbookings
St. Petersburg, FL
10.2025 - 01.2026
Advised clients on yacht charter options, matching preferences with suitable vessels and destinations.
Coordinated with brokers, captains, and suppliers to align availability, pricing, and charter details.
Managed booking workflows from inquiry through confirmation, ensuring accurate documentation and timely follow-up.
Drafted client proposals and charter agreements with precision, reducing errors and delays.
Represented BoatBookings at industry events and supplier visits while supporting special projects broader business development initiatives.
Touring Event Operations Assistant
Believe National Talent
U.S
05.2024 - 10.2025
Managed scheduling requests and calendar updates for talent bookings and internal meetings.
Managed scheduling requests and calendar updates for talent and event operations.
Prepared correspondence, documents, and reports with strong accuracy and attention to detail.
Updated databases and tracking systems to keep talent and project information current.
Disney Entertainment Performer
Disney Cruise Line
Various International Destinations
09.2021 - 08.2023
Delivered entertainment experiences for an international guest population aboard a Disney Cruise Line vessel while living and working in a highly collaborative, multicultural environment.
Delivered multiple shows and entertainment experiences with consistent professionalism and exceptional guest service.
Worked closely with entertainment leadership and shipboard teams to coordinate performances and daily entertainment operations.
Adapted to changing schedules, international itineraries, and diverse guest needs to ensure seamless entertainment delivery.
Adapted to constantly changing schedules, international itineraries, operational requirements, and diverse guest needs.
Balanced demands of shipboard employment with flexibility and teamwork in a 24/7 hospitality environment.
Disney Entertainment Performer
Walt Disney World Resort
Orlando, FL
12.2018 - 05.2024
Delivered guest-facing performances while maintaining character integrity and show quality across live entertainment venues.
Rehearsed choreography, blocking, and stage cues to ensure consistent, polished presentation.
Interpreted performance direction to adapt movements, timing, and energy for diverse audience experiences.
Coordinated with cast members and stage teams to support seamless scene changes and production flow.