Alexa Loeurm-Ho
Portland,ME
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and contribute to company success.
Overview
7
7
years of professional experience
Work History
Production Specialist Sr I
IDEXX Laboratories
03.2022 - Current
- Increased production capacity by training new employees on machinery operation and safety protocols, strengthening the overall workforce.
- Enhanced communication between departments through regular meetings, fostering collaboration, and increasing problem-solving capabilities across teams.
- Monitored production line for unsafe behaviors or incorrect techniques and worked with managers to resolve problems.
- Documented deviations in procedures or appearance on production batch sheets for management review.
Production Specialist II
IDEXX Laboratories
09.2020 - 03.2022
- Improved production efficiency by streamlining assembly line processes and optimizing equipment usage.
- Reduced manufacturing waste by implementing quality control measures and conducting regular inspections.
- Followed safety procedures and guidelines to maintain safe working environments.
- Resolved issues quickly to maintain productivity goals.
Restaurant Server
Sebago Brewing Company
10.2019 - 10.2022
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Restaurant Hostess
Sebago Brewing Company
10.2017 - 10.2022
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Trained new host staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Leadership
HEART Program
Westbrook, ME 09.2023
High School Diploma -
Deering High School
Portland, ME06.2015
Skills
- Team Leadership and Communication
- Problem Solving
- Workflow and Priority Management
- Training and Development
- Machine Operation
- Process Improvement
- Adaptability
- Lean Manufacturing
- Cross-functional Collaboration
- Fluent in MS Word, PowerPoint, Outlook and has adequate experience in Excel and SAP
- Safety Compliance
- Production Scheduling
References
Upon Request
Timeline
Production Specialist Sr I
IDEXX Laboratories
03.2022 - Current
Production Specialist II
IDEXX Laboratories
09.2020 - 03.2022
Restaurant Server
Sebago Brewing Company
10.2019 - 10.2022
Restaurant Hostess
Sebago Brewing Company
10.2017 - 10.2022
Leadership
HEART Program
High School Diploma -
Deering High School