Alexa Lysell
Pittsboro
Summary
Experienced healthcare professional with a robust background in clinical outreach and patient care, specializing in community engagement, education, and advocacy. Proven track record of developing and executing strategic initiatives, cultivating lasting partnerships, and improving access to care. Adept at blending clinical insight with strong interpersonal skills to drive meaningful healthcare outcomes. Seeking to leverage this expertise in a Territory Account Director role to deliver impactful, patient-centered solutions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Territory Account Director
Charlie Health
07.2025 - Current
- Drove referral and revenue growth across a multi-state territory through strategic healthcare partnerships and disciplined account management.
- Built trusted relationships with large health systems, schools, and outpatient providers to expand access to virtual IOP/PHP mental health services.
- Consistently exceeded performance targets by leveraging data-driven territory planning and cross-functional collaboration.
- Served as a subject-matter expert on Charlie Health’s clinical programs, admissions process, and patient outcomes.
- Managed CRM activity with high accuracy, maintaining detailed account notes, forecasts, and referral tracking to support scalable growth.
- Analyzed territory performance metrics and market trends to inform strategy, adjust coverage plans, and identify expansion opportunities.
Clinical Outreach Manager
Charlie Health
07.2024 - 07.2025
- Developed and executed go-to-market (GTM) strategies to facilitate efficient new market penetration, enhancing service accessibility.
- Cultivated and managed relationships with referral sources, including healthcare providers, patients, and families, across priority markets.
- Conducted field visits 4–5 days per week, leading meetings to identify patient needs, address treatment barriers, and establish community partnerships.
- Designed and implemented strategies to support and engage referral partners through various channels, improving collaboration and service delivery.
- Led and participated in educational meetings, marketing presentations, and networking events, both in-person and via conference calls, to promote services.
- Utilized Salesforce, Microsoft Office, and Zoom to manage relationships, track progress, and facilitate communication.
- Demonstrated strong interpersonal, relationship-building, and listening skills, with a consultative approach to partnership development.
- Exhibited strong project management skills, effectively coordinating and managing details in a fast-paced, dynamic environment.
Clinical Nurse II
Duke University Pediatric Transplant and Cellular Therapy
08.2018 - 02.2025
- Certified as a charge nurse tasked with supervising personnel, managing conflict and serving as a resource to hospital staff along with patients and their families.
- Assessing and recognizing patient status changes thus implementing interventions while coordinating and communicating with multidisciplinary team members.
- Administering bone marrow transplants, chemotherapy, IV drips, blood products as well as oxygen monitoring and central line care for a diverse patient population.
- Leadership team member for HUG (Helping us grieve) committee educating and empowering staff members to provide quality care to end of life patients and their families.
- Leadership team member for the unit Schedule Committee working closely with management to ensure the unit is adequately staffed each shift while helping to coordinate holiday schedules, orientation scheduling, as well as vacation days for staff.
- Leadership team member for R&R (Recruitment and Retention) working towards creating a more positive work environment for current staff members through team bonding events and unit incentives.
- Duke's Pediatric Transplant and Cellular Therapy unit is well known for their care of patients diagnosed with cancer, sickle cell, and metabolic or genetic diseases.
- Duke's Pediatric Transplant and Cellular Therapy unit is well known for their care of patients diagnosed with cancer, sickle cell, and metabolic or genetic diseases.
Clinical Nurse I
Duke University Adult Bone Marrow Transplant
07.2017 - 08.2018
- Recognizing patient status changes in bone marrow patients needing blood products, central line care, oxygen requirements, chemotherapy and IV drips.
- Educating and training patients and families on aspects related to their care upon admission and prior to discharge.
- Individualizing care plans needed for specific patient diagnoses in coordination with other staff members and providers.
- Duke's Adult Bone Marrow Transplant unit is known worldwide for their excellence in care for adults diagnosed with cancer.
- Duke's Adult Bone Marrow Transplant unit is known worldwide for their excellence in care for adults diagnosed with cancer.
Education
Master of Science in Nursing - Pediatric Primary Care
Duke University School of Nursing
12.2023
Baccalaureate in Nursing - undefined
University of South Florida
05.2017
Skills
- Clinical Skills
- Patient Care
- Medical Terminology
- Mental Health Support
- Team Collaboration
- Community engagement
- Interpersonal skills
- Outcome-based education
- Sales presentations
- CRM proficiency
Accomplishments
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Licensed Registered Nurse, North Carolina, 298055, 07/12/17, Present
- BLS for Healthcare Providers CPR Certified, 03/01/17, Present
- Pediatric Advanced Life Support Certified, 11/01/18, Present
Timeline
Territory Account Director
Charlie Health
07.2025 - Current
Clinical Outreach Manager
Charlie Health
07.2024 - 07.2025
Clinical Nurse II
Duke University Pediatric Transplant and Cellular Therapy
08.2018 - 02.2025
Clinical Nurse I
Duke University Adult Bone Marrow Transplant
07.2017 - 08.2018
Baccalaureate in Nursing - undefined
University of South Florida
Master of Science in Nursing - Pediatric Primary Care
Duke University School of Nursing