Alexa Mader
Rancho Santa Margarita,CA
Summary
Friendly with six years of experience in hospitality, food, and beverage industries. Extensive knowledge of cuisine, beer, wine, and spirit pairings. Personable individual possessing a strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
6
6
years of professional experience
Work History
Waitress
The Bling Pig
11.2023 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Server Assistant
Station Craft Brewery
07.2023 - 10.2023
- Collaborated with waitstaff and bartenders to ensure seamless communication and coordination during busy shifts.
- Contributed to positive team atmosphere, supporting colleagues in various tasks during shifts as needed.
Waitress
The Blind Pig
04.2021 - 03.2023
- Suggested cocktail, draft beer, and wine choices based on customer preference, daily specials and inventory availability.
- Served high volume of tables at once and simultaneously supervised serving staff.
Hostess
The Blind Pig
06.2018 - 04.2021
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Education
High School Diploma, 2019 -
Tesoro High School
Las Flores, CAAssociate of Arts - Psychology
Saddleback College
Mission Viejo, CA2021
Bachelor of Arts - Psychology
California State University - Fullerton
Fullerton, CA12.2025
Skills
- Specials Promotion, Upselling, and Cross-Selling
- Strong multitasking
- Customer Service
- Team Player
- Warm and Friendly
Timeline
Waitress
The Bling Pig
11.2023 - Current
Server Assistant
Station Craft Brewery
07.2023 - 10.2023
Waitress
The Blind Pig
04.2021 - 03.2023
Hostess
The Blind Pig
06.2018 - 04.2021
High School Diploma, 2019 -
Tesoro High School
Associate of Arts - Psychology
Saddleback College
Bachelor of Arts - Psychology
California State University - Fullerton
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