Alexa Marie De Vera
Hayward,CA
Summary
Dynamic professional with a proven track record at Fremont Mazda, excelling in invoice processing and customer engagement. Leveraged clerical support expertise to enhance operational efficiency and foster positive client relationships. Adept at cash flow analysis and management. Skilled in data analysis and account reconciliation, ensuring seamless business operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cashier
Fremont Mazda
04.2024 - Current
- Greeting customers entering store and responding promptly to customer needs.
- Scheduling appointments
- Process loaner agreements
- Taking payment for service and parts department
- Prepping and scanning documents for service and parts department into electronic file system
- Processing FastTrack invoices
- Light cleaning
Esthetician
Labelle Day Spas And Salons
08.2021 - 09.2024
- Stocked treatment rooms with proper supplies.
- Welcomed clients arriving for appointments.
- Analyzed skin condition and made appropriate product recommendations.
- Performed full body waxing, gentle exfoliation, lash/brow tinting and product recommendation
- Building rapport with first time waxing clients
Sales Associate
CosmoProf
11.2023 - 04.2024
- Cashiering
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing, tagging or restocking.
Front Desk Receptionist
Driftwood Healthcare Center
09.2015 - 09.2016
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Completed data entry and filing to keep records updated for easy retrieval.
Education
Certificate - Esthetics
San Francisco Institute of Esthetics And Cosmetology
San Francisco, CA03-2020
High School Diploma -
Arroyo High School
San Lorenzo, CA06-2016
Skills
- Invoice processing
- Clerical support expertise
- Cash flow analysis and management
- Proficient in data analysis using spreadsheets
- Account reconciliation
Certification
Barbicide Certification: June 13, 2020
Timeline
Cashier
Fremont Mazda
04.2024 - Current
Sales Associate
CosmoProf
11.2023 - 04.2024
Esthetician
Labelle Day Spas And Salons
08.2021 - 09.2024
Front Desk Receptionist
Driftwood Healthcare Center
09.2015 - 09.2016
Certificate - Esthetics
San Francisco Institute of Esthetics And Cosmetology
High School Diploma -
Arroyo High School
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