Alexa Mendez
Modesto,CA
Summary
Driven and self-motivated professional with extensive experience in customer service roles, notably at In-N-Out Burger. Excelled in fast-paced environments, enhancing customer satisfaction through efficient service delivery and maintaining high cleanliness standards. Demonstrates strong organizational skills and proficiency in Spanish, ensuring seamless client relations. Achieved consistent accuracy in cash handling, showcasing reliable time management abilities.
Overview
7
7
years of professional experience
Work History
Customer Service
In-N-Out Burger
05.2020 - 01.2025
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
Grape Picker
Sundale Vineyard
06.2018 - 08.2022
- Picked grapes and put them in a cart.
- Packed the grapes for the warehouse.
Fast Food Crew Member
Little Caesars Pizza
03.2020 - 05.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Collaborated with team members to complete orders.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Assisted other team members to achieve goals.
- Reduced customer wait times by quickly operating customer window and sales register.
- Delivered complete food orders to guests and confirmed customer satisfaction with completed order.
- Made change and returned correct cash and coin to patrons.
Education
Medical Assitant/Pshychology - Medical
Modesto Junior College
Modesto, CA01-2027
High School Diploma -
Golden West Highschool
Visalia, CA06-2020
Skills
- Client relations and customer service
- Committed to continuous learning
- Window customer service
- Active listening
- Customer service delivery
- Customer service in spanish
- Welcoming customers
- Food services
- Self motivated
- Teamwork
- Time management
- Organizational skills
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Customer Service
In-N-Out Burger
05.2020 - 01.2025
Fast Food Crew Member
Little Caesars Pizza
03.2020 - 05.2020
Grape Picker
Sundale Vineyard
06.2018 - 08.2022
Medical Assitant/Pshychology - Medical
Modesto Junior College
High School Diploma -
Golden West Highschool