Alexa Mitchell
Antioch,TN
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Lab Technician
Pace Analytical
Nashville, TN
01.2023 - Current
- Prepared samples for analysis by weighing, filtering, or diluting them as needed.
- Followed strict safety protocols while handling hazardous materials in the laboratory environment.
- Prepared specimens and forms for transport to outside laboratories.
- Performed daily housekeeping tasks driving efficient laboratory operations.
Customer Service Representative
Tractor Supply
Brentwood, TN
09.2021 - 01.2023
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Customer Service Representative
Walgreens
Murfreesboro, TN
05.2019 - 09.2021
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Some College (No Degree) - Health Sciences
Nashville State Community College
Nashville, TNSkills
- Computer- literate
- Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects
- Productive worker with solid work ethic
- Dependable, responsible contributor committed to excellence and success
- Attention to detail
- Analytical Thinking
Timeline
Lab Technician
Pace Analytical
01.2023 - Current
Customer Service Representative
Tractor Supply
09.2021 - 01.2023
Customer Service Representative
Walgreens
05.2019 - 09.2021
Some College (No Degree) - Health Sciences
Nashville State Community College