Alexa Orellana
Raleigh,NC
Summary
Fulfillment Associate with experience in warehouse operations, with a monthly accuracy of 99%. Fluent in English and Spanish, willing to learn and develop new skills.
Overview
4
4
years of professional experience
Work History
Fulfillment Associate
Millennium Print Group
01.2024 - Current
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Followed safety protocols to minimize workplace accidents.
- Labeled production pallets with accurate information.
- Prepared and checked outbound shipments for accuracy.
- Operated equipment such as pallet jacks to move heavy boxes.
- Maintained tidy and clean work areas.
Assistant Manager, Customer Service
Hacienda Vallarta Mexican Restaurant
06.2022 - 11.2023
- Provided support to management, assisting in daily operations and decision-making processes.
- Created a positive work environment for staff members, promoting teamwork and employee morale.
- Provided training for new employees throughout their initial weeks on the job.
- Improved customer satisfaction by addressing and resolving customer complaints.
- Established team priorities, maintained schedules and monitored performance.
Restaurant Waiter
Hacienda Vallarta Mexican Restaurant
02.2021 - 06.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
Learn4life
Skills
- Teamwork and Collaboration
- Warehouse Management System
- Excel, Microsoft
- Willing to Learn
- Customer Service
- Punctual and Reliable
- Detail Oriented
- Friendly and Courteous
- Work Prioritization
- Pallet jack proficiency
- Time Management
References
Lorenzo Ramos, Supervisor
- email: lorenzoramos379@gmail.com
Angelo Vele, Supervisor
- Phone: (984)-227-2780
- Email: veleangelo@yahoo.com
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Fulfillment Associate
Millennium Print Group
01.2024 - Current
Assistant Manager, Customer Service
Hacienda Vallarta Mexican Restaurant
06.2022 - 11.2023
Restaurant Waiter
Hacienda Vallarta Mexican Restaurant
02.2021 - 06.2022
High School Diploma -
Learn4life
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