Alexa Paul
Lindenhurst,IL
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
9
9
years of professional experience
Work History
Supervisor
Planet 13
Waukegan, IL
08.2024 - Current
- Supervised daily sales floor operations in a high-volume dispensary environment
- Trained and supported team members to maintain product knowledge and service standards
- Generated over $500,000 in product sales within 9 months
- Built strong customer relationships by providing knowledgeable guidance on cannabis products.
- Processed sales of flowers, concentrates, and edibles in a fast-paced environment.
- Maintained accurate cash handling procedures to minimize discrepancies and losses.
- Educated customers on medicinal and recreational cannabis uses, effects, and strain qualities.
- Developed training materials for staff, enhancing onboarding processes and ensuring adherence to safety and quality protocols.
- Monitored employee productivity to provide constructive feedback and coaching.
Receptionist /Clerical Office Assistant
Custom Nardi Systems
01.2017 - 02.2024
- Managed clerical tasks, including filing, copying, ordering supplies, and distributing mail.
- Provided professional customer assistance in person, via phone, and through email.
Scheduled appointments and inspections to keep projects on track. - Answered and directed incoming calls to the appropriate departments efficiently.
Education
Certified Medical Assistant (CMA) -
International Skin & Beauty Academy
Schaumburg, ILLicensed Esthetician -
International Skin & Beauty Academy
Schaumburg, ILCosmetology, Creative Writing, Psychology
College of Lake County
Grayslake, ILHigh School Diploma -
Warren Township High School
Gurnee, ILSkills
- Customer Service
- Sales floor supervision
- Positive Attitude
- Team training
- Time Management
- Decision-making
- Attention to detail
Timeline
Supervisor
Planet 13
08.2024 - Current
Receptionist /Clerical Office Assistant
Custom Nardi Systems
01.2017 - 02.2024
Certified Medical Assistant (CMA) -
International Skin & Beauty Academy
Licensed Esthetician -
International Skin & Beauty Academy
Cosmetology, Creative Writing, Psychology
College of Lake County
High School Diploma -
Warren Township High School