Alexa Perdue
Orlando,FL
Overview
16
16
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Orlando, FL
12.2025 - Current
- Conducted regular patrols at MCO Airport to ensure safety and security of facilities.
- Responded promptly to incidents, providing assistance and documenting events.
- Collaborated with law enforcement and emergency services during critical situations.
Training General Manager
Dunkin Donuts
Orlando, FL
01.2010 - 2025
- Annual Sales Volume: $2.21 Million
- Hired in as General Manager
- Approve schedules to Budgets, hire, train and develop hourly employees
- Local Store Marketing, Catering Sales, FOH Development Plans, I-9 Compliance
- Reduced food cost theoretically below Brand budget of 21% - proper recipe adherence, established proper ordering par levels to help reduce product on hand, proper accountability for entire management team on ordering and receiving
- Managed Speed of Service drive-thru/window time at the Brand target of 120 to 150 seconds depending on meal period – proper staffing and labor deployment during peak business hours
- Most recent Steritech audit was a 93% Green rating – proper daily and weekly safety meetings on food handling and holding, labeling, and dating
- Coached and developed 10 internal employees into General Manager positions – proper mentoring and training on schedule writing, ordering protocols
- Developed from within 25 hourly employees into salaried Manager positions
- As Training General Manager
- Trained and certified 30 General Managers for Company
- Restaurant “Fixer” – recruited by leadership to work alongside over 5 outlier locations to assist management teams with action plans and goal setting for food costing and labor cost issues, sales growth opportunities
- Has been General Manager in 3 different states with 2 different Franchises
- Have raised sales by 8.0% as General Manager – properly staffed location and focused on menu accuracy, smiles and placing staff in the right positions at the right time, speed of service for return customers
- Maintained labor under budget standards in FOH and BOH of 450 labor hours - accurate sales forecasting and employee deployment, in and out times, cross training
- Reason for Looking: Company lacks any benefits, need for family
Education
Associates -
Independent University
Salt Lake City, UT05.2015
Skills
Employee Engagement
Staff development
Curriculum design
Employee engagement
Timeline
Security Officer
Allied Universal Security Services
12.2025 - Current
Training General Manager
Dunkin Donuts
01.2010 - 2025
Associates -
Independent University