Summary
Overview
Work History
Education
Skills
Timeline
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Janaya Brown

Boynton Beach,FL

Summary

Aviation professional driven by high standards and results-oriented focus. Brings valuable experience in coordinating aircraft loading operations, ensuring safety and efficiency. Known for strong team collaboration, reliability, and adaptability to changing needs. Key skills include load planning, safety compliance, and effective communication.

Overview

7
7
years of professional experience

Work History

Security Officer

TITAN INTERNATIONAL
01.2024 - Current
  • Directed guests around building and answered accessibility questions.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.

Airport Operations Agent

Unifi Services
01.2022 - Current
  • Worked closely with dispatchers and planners for optimal flight routing based on payload considerations and operational restrictions.
  • Ensured accurate completion of all required paperwork associated with cargo handling operations, maintaining detailed records as needed for compliance purposes.
  • Improved on-time departure rates by closely monitoring load progress and coordinating with relevant parties.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Oversaw fueling, cargo management, and departure of aircraft at busy PBIA facility with 35 daily departures and arrivals.

Clubhouse Attendant

Seacrest Services, Inc
05.2021 - 02.2022
  • Facilitated communication between staff members, ensuring smooth operations during busy periods and special events.
  • Managed inventory of supplies, proactively replenishing items as needed to maintain seamless operations.
  • Maximized space utilization within the clubhouse by rearranging furniture layouts according to event requirements or seasonal changes.
  • Utilized computer system to track coatroom tickets and keep accurate track of coats and jackets.

Ramp Agent

UNiFi AVIATION
01.2020 - 01.2022
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 35 daily flights.
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.

Sales Associate

New Balance
01.2018 - 01.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Cashier

Walmart
08.2017 - 12.2019
  • Smile, greet, and thank customers with a positive attitude
  • Stand for long periods of time while checking out customers quickly and accurately
  • Keep your area clean and presentable
  • Answer customer questions and help them with their needs
  • Be available to assist associates across the store as needed
  • Manage transactions with customers using cash registers
  • Scan goods and ensure pricing is accurate
  • Collect payments whether in cash or credit
  • Issue receipts, refunds and change
  • Resolve customer complaints, guide them and provide relevant information

Education

East Hartford High School
East Hartford, CT

Skills

  • Load planning expertise

  • Reliability and punctuality

  • Dangerous goods handling

  • Ground support equipment operation

  • Critical thinking

  • Data entry

  • Microsoft Excel

  • Payment processing

  • Microsoft outlook

  • Effective leadership

  • Employee engagement

  • Attention to detail

  • Enthusiastic team player

  • Multitasking and prioritization

  • Friendly, positive attitude

Timeline

Security Officer

TITAN INTERNATIONAL
01.2024 - Current

Airport Operations Agent

Unifi Services
01.2022 - Current

Clubhouse Attendant

Seacrest Services, Inc
05.2021 - 02.2022

Ramp Agent

UNiFi AVIATION
01.2020 - 01.2022

Sales Associate

New Balance
01.2018 - 01.2020

Cashier

Walmart
08.2017 - 12.2019

East Hartford High School

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