Alexa Pierro
Margate,FL
Summary
Skilled in cash handling and exceptional customer service, I have a proven track record of enhancing guest experiences at high-profile venues like Seminole Casino Coconut Creek. My expertise includes managing large groups with efficiency and fostering loyalty through personalized service, significantly contributing to a positive and dynamic team environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cocktail Server/Bartender
Casino @ Dania Beach
04.2021 - Current
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Maintained accuracy and efficiency when processing sales transactions.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Cocktail Server/ Bartender
Seminole Casino Coconut Creek
09.2019 - 02.2021
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
- Served high customer volumes during special events, nights, and weekends.
Server
Bar Louie
03.2017 - 07.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Associate of Arts -
Broward College
Fort Lauderdale, FL06.2026
High School Diploma -
Deerfield Beach High School
Deerfield Beach, FL06.2017
Skills
- Cash Handling
- Customer Service
- Handling large groups
- Alcohol awareness
- Familiarity with POS systems
Certification
ServSafe Food Handling Certified
ServSafe Alcohol Certified
Timeline
Cocktail Server/Bartender
Casino @ Dania Beach
04.2021 - Current
Cocktail Server/ Bartender
Seminole Casino Coconut Creek
09.2019 - 02.2021
Server
Bar Louie
03.2017 - 07.2020
Associate of Arts -
Broward College
High School Diploma -
Deerfield Beach High School
ServSafe Food Handling Certified
ServSafe Alcohol Certified
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