Chloe Sievers
Spokane Valley
Summary
Personable Cocktail Server skillful in serving diverse crowds of patrons. Well-versed in managing high-volume shifts while consistently performing with efficiency and enthusiasm. Excellent bartending knowledge and superior service standards.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cocktail Server/Bartender
BS Hansen investments, LLC
08.2025 - Current
- Delivered high-quality customer service in a fast-paced bar environment, ensuring guests had a positive and enjoyable experience
- Took accurate drink and food orders, demonstrating strong knowledge of cocktails, beer, and wine selections
- Communicated efficiently with bartenders and kitchen staff to ensure timely and correct order delivery
- Maintained awareness of customer needs, proactively checking in and upselling drinks and specials
- Handled cash, credit transactions, and tabs accurately while following proper cash-handling procedures
- Monitored guest alcohol consumption to ensure responsible service and compliance with liquor laws
- Kept work areas clean, organized, and stocked throughout shifts
- Managed multiple tables and high-volume sections while maintaining attention to detail and professionalism
- Resolved customer concerns quickly and effectively to maintain satisfaction and repeat business
Construction Worker
Spokane falls sawdust works
10.2023 - Current
- Maintained a clean and safe work environment by adhering to all safety regulations and protocols
- Executed precise measurements using tape measures, levels, squares, and other tools to ensure accuracy in construction projects
- Assembled scaffolding structures according to safety guidelines for elevated construction tasks
- Safely operated power tools including saws, drills, nail guns, while following proper safety procedures
- Assisted in the demolition process by removing debris from worksites using wheelbarrows or other equipment
- Poured concrete into molds or forms ensuring even distribution for solid foundations
- Cleared debris from work areas regularly throughout each shift maintaining cleanliness standards at all times
- Lifted heavy loads manually or with assistance from equipment ensuring proper lifting techniques were followed at all times
- Operated power saws or other cutting equipment to cut materials according to project requirements
- Maintained accurate records of daily activities including work progress, material usage, and labor hours for reporting purposes
- Determined appropriate measurements for cutting materials based on project specifications
- Climbed ladders or scaffolding structures safely when required for elevated construction tasks
- Assisted in the installation of plumbing systems including pipes, fixtures, valves
- Patched cracks or holes in existing structures using appropriate filling compounds
Customer Service Agent
Shaw Media INC
03.2015 - 10.2023
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
- Developed strong relationships with key clients through regular communication and personalized support
- Assisted customers with product selection based on their needs and preferences, resulting in increased sales revenue
Line Cook
Texas Roadhouse
07.2020 - 10.2020
- Prepared and cooked a variety of dishes according to recipes, quality standards, and presentation guidelines
- Managed food inventory and ensured proper storage and rotation of ingredients to minimize waste
- Adhered to portion control guidelines while plating dishes for consistent portion sizes
- Maintained a clean and organized work station, following sanitation guidelines at all times
- Communicated effectively with servers regarding special requests or modifications from customers
- Followed all food safety regulations including temperature monitoring and labeling of prepared foods
- Worked efficiently under pressure during busy service periods to meet customer demands without compromising quality
Cashier and Sales Associate
Sally's Beauty Supply
03.2015 - 09.2016
- Processed customer transactions accurately and efficiently, handling cash, credit card, and mobile payments
- Provided exceptional customer service by greeting customers, answering questions, and resolving any issues or concerns
- Maintained a clean and organized checkout area to ensure a positive shopping experience for customers
- Managed cash register drawer with precision, balancing daily sales and reconciling discrepancies
- Assisted in training new cashiers on proper procedures for handling transactions and providing excellent customer service
- Handled product returns and exchanges according to company policies while maintaining a friendly demeanor
- Utilized point-of-sale (POS) system to process discounts, coupons, gift cards, and loyalty rewards for customers
- Maintained knowledge of current promotions, sales events, and store policies to effectively assist customers with their inquiries
Housekeeper
Z Loft Hotel
01.2014 - 06.2015
- Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
- Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
- Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
- Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
- Collaborated with the front desk team to prioritize room assignments based on guest preferences and special requests
- Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively
- Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment
- Inspected rooms after cleaning to ensure all areas were properly sanitized and maintained according to hotel standards
Education
Associate's degree - Mortuary Science
Spokane Community College
Spokane Valley, WA01-2024
Skills
- Task prioritization
- Attention to detail
- Cooking
- Construction
- Driving
- Serving
- Maintaining an organized workspace
- Power tools
- Hand tools
- Drywall
- Cleaning
- Carpentry
- Cash handling
- Selling product
- Bartending
- Residential construction
- Retail sales
- Customer service
- Organizational skills
- Handling large groups
- Alcohol awareness
- High volume dining
- Speed and efficiency
- Exceptional customer service
- Menu memorization
- Cleaning and sanitization
- Efficient multitasking
- Reliability and punctuality
- Payment processing
- Safe food handling
Certification
Driver's License
Mast 12
Food handlers
Timeline
Cocktail Server/Bartender
BS Hansen investments, LLC
08.2025 - Current
Construction Worker
Spokane falls sawdust works
10.2023 - Current
Line Cook
Texas Roadhouse
07.2020 - 10.2020
Customer Service Agent
Shaw Media INC
03.2015 - 10.2023
Cashier and Sales Associate
Sally's Beauty Supply
03.2015 - 09.2016
Housekeeper
Z Loft Hotel
01.2014 - 06.2015
Associate's degree - Mortuary Science
Spokane Community College
Additional Information
Authorized to work in the US for any employer