Alexa Reynoso
Sanford,NC
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
OursOffice
Sanford, North Carolina
10.2023 - Current
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved customer complaints promptly and efficiently.
- Conducted regular follow-up calls with customers after resolving their issues.
- Answered customer inquiries via phone, email, and chat.
- Provided exceptional customer service to ensure customer satisfaction.
Tropical Smoothie
Ron Shanks
Cary, NC
02.2022 - 08.2023
- Operated a cash register to process customer orders accurately.
- Cleaned, sanitized and organized the smoothie bar area.
- Prepared and served various types of smoothies.
- Provided excellent customer service by promptly addressing any concerns or issues.
Education
Associate of Science - Forensic Science
Wake Technical Community College
Raleigh, NC06-2026
High School Diploma -
Panther Creek High School
Cary, NC06-2024
Skills
- Data Entry
- Commercial Property Costumer Service
- Typing proficiency
- Filing
- Property Management Software
- Google Doc
Languages
Spanish
Native/ Bilingual
Affiliations
- I have been playing recreational softball for the past four years.
- I've played piano since middle school.
- I like to draw and sell my sketches.
Timeline
Customer Service Representative
OursOffice
10.2023 - Current
Tropical Smoothie
Ron Shanks
02.2022 - 08.2023
Associate of Science - Forensic Science
Wake Technical Community College
High School Diploma -
Panther Creek High School