Alexa Rigo
State College,PA
Summary
Personable Server with several years in hospitality, delivering attentive and personalized service in fast-paced environments. Expertise in building guest relationships, anticipating needs, and managing high-volume service while maintaining attention to detail. Recognized for professionalism and reliability, consistently creating memorable dining experiences as a team player.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Party Host
Golf Zone Family Fun Center
Honey Brook, Pennsylvania
06.2026 - Current
- Coordinated party activities for children and families, increasing engagement and participation.
- Managed guest interactions to create memorable experiences throughout events.
- Welcomed guests upon arrival and shared important details about the party schedule.
- Organized food service, including preparation and distribution of snacks and drinks.
- Set up tables, chairs, linens, china, glassware, and silverware per customer specifications.
- Handled customer payments for services rendered during parties.
- Restocked golf balls and beverages during events to ensure guest enjoyment.
Server
VK Brewing Fairway Taphouse
Honey Brook, Pennsylvania
04.2025 - Current
- Delivered exceptional customer service in fast-paced brewery environment.
- Served golf tee lines and the indoor restaurant to guarantee prompt attention for all guests.
- Maintained up-to-date knowledge of daily specials and menu items to provide accurate information to guests.
- Operated POS terminals to process orders, split bills, and calculate totals.
- Promoted desserts, appetizers, and specialty drinks, increasing overall sales.
- Trained new servers to improve service quality and team efficiency.
Server
Victory Brewing Company
Parkesburg, Pennsylvania
11.2023 - Current
- Delivered exceptional customer service in high-volume brewery setting.
- Coordinated order processing by communicating effectively with kitchen staff, ensuring timely service.
- Trained new servers on menu offerings and service standards to enhance team performance and customer experience.
- Welcomed customers upon entry to create a friendly atmosphere., answered questions, and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Ensured cleanliness and organization of dining area and service stations.
Server Assistant
Victory Brewing Company
Parkesburg, Pennsylvania
11.2023 - 06.2024
- Delivered food and drinks to tables promptly, enhancing overall guest experience.
- Communicated guest requests to servers, ensuring efficient service delivery.
- Restocked supplies during busy shifts to ensure seamless kitchen operations.
- Executed opening and closing duties, including restocking, workstation setup, and cleaning counters, to prepare for smooth service.
- Multitasked in a fast-paced environment to uphold high service quality.
Education
Some College (No Degree) - Hospitality Management
Pennsylvania State University
University Park, PA05-2028
Skills
- Event coordination
- Food service management
- Menu item recommendation
- Upselling techniques
- POS operation
- Cash handling
- Table bussing
- Customer service
- Service prioritization
- Problem resolution
- Communication skills
Certification
- RAMP Server/Seller Training
Timeline
Party Host
Golf Zone Family Fun Center
06.2026 - Current
Server
VK Brewing Fairway Taphouse
04.2025 - Current
Server
Victory Brewing Company
11.2023 - Current
Server Assistant
Victory Brewing Company
11.2023 - 06.2024
Some College (No Degree) - Hospitality Management
Pennsylvania State University