Alexa Rizzo
Oshkosh
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Management and Bartender
Fox River Brewing Co.
Oshkosh
05.2020 - Current
- - Hire and file documents for payroll
- - Order supplies, uniforms, food, and liquor to restaurant needs and inventory
- - Create specialty cocktails for high volume restaurant
- - Creating and developing menus to market to the customers
- - Created a schedule for 65 employees on a weekly basis
- Lead trainer for new hires
- Created a welcoming environment and excellent service
- Prepared cocktails in a fast-paced environment
- Upselling items daily
Accounting Intern
4imprint
Oshkosh
10.2024 - 01.2025
- Process credit card charges and refunds
- Write off accounts based on collection agencies
- Process credit applications and send out credit reference requests
- Verify purchase orders and refunds
- File bankruptcy claims and update their account accordingly
Customer Service Representative Senior
Alta Resources
Neenah
07.2023 - 09.2024
- Maintained professional relationships with team members while delegating daily task
- Handled high volumes of inbound and outbound calls following quota
- Created daily scripts as well as de-escalation plans
- Maintained relationships with vendors for products and services
Education
Associate Degree - Accounting
Fox Valley Technical College
Appleton, WI12.2025
Associate Degree - Human Resources
Fox Valley Technical College
Appleton, WI12.2025
Skills
- Microsoft Suites
- Leadership
- Microsoft Excel
- Event Coordinator
- Staff Development
- Vendor Management
- Budgeting
- Microsoft PowerPoint
- Inventory Management
- Cash Drawer Reconciliation
- Employee training
- Team building
- Customer service
Certification
- Bookkeeping Certificate
- Accounting Assistant Diploma
Timeline
Accounting Intern
4imprint
10.2024 - 01.2025
Customer Service Representative Senior
Alta Resources
07.2023 - 09.2024
Restaurant Management and Bartender
Fox River Brewing Co.
05.2020 - Current
Associate Degree - Accounting
Fox Valley Technical College
Associate Degree - Human Resources
Fox Valley Technical College
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