Retail professional skilled in team development and operational management, with a strong focus on customer experience. Ability to balance inventory control and merchandising while training staff to thrive in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Sales Lead
J.Jill
Loveland, Co
08.2024 - Current
Led sales initiatives, coached teams, and improved customer experience.
Led team in delivering exceptional customer service experiences.
Trained and mentored staff on sales techniques and product knowledge.
Managed merchandising, streamlined operations, and developed teams to achieve store goals.
Collaborated with management to develop promotional strategies and events.
Full Time Associate for Back of House
Nike
Loveland/ Fort Collins, Co
03.2019 - 05.2024
Oversaw back-of-house operations, trained staff to enhance service quality, managed customer inquiries to ensure satisfaction, and optimized merchandising for improved presentation.
Balanced inventory and audits while delegating tasks to maintain efficiency in a fast-paced environment.
Collaborated with cross-functional teams to enhance product launches and marketing strategies.
Analyzed market trends to inform decision-making and drive brand positioning.
Crew Member
Honolulu Poke Bar
Loveland, CO
02.2017 - 03.2019
Prepared and served orders in fast-paced restaurant, upholding food safety and presentation standards.
Collaborated with team members to maintain cleanliness and efficiently multitasked under pressure, demonstrating strong attention to detail and reliability.