Kenzie Cobb
Sioux Falls,SD
Summary
Friendly and hardworking hospitality professional with more than 10 years of experience in restaurants, bars, coffee shops, and event service. Known for providing great guest experiences, staying calm during busy shifts, and working well as part of a team. Experienced in serving, bartending, cash handling, and creating a welcoming atmosphere that keeps guests coming back. Takes pride in being reliable, adaptable, and willing to jump in wherever needed to help the team succeed.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Sales Lead
Vans Off The Wall
Sioux Falls, SD
05.2026 - Current
- Led sales team in achieving targets and maximizing customer engagement.
- Trained new staff on product knowledge and effective selling techniques.
- Developed relationships with key accounts to enhance brand loyalty.
- Managed cash register operations using POS system and processed sales and returns.
- Maintained attractive merchandise displays to maximize purchases.
Loan Servicing Specialist
Launch Services, LLC
Sioux Falls, SD
06.2025 - 02.2026
- Assisted borrowers at risk of delinquency with repayment solutions and explained loan options to promote financial stability
- Negotiated payment plans that facilitated timely payments and adhered to company policies
- Maintained accurate account documentation to track borrower interactions and progress
- Collaborated with team members to uphold compliance standards and ensure legal requirements were met
- Encouraged borrowers to engage in repayment discussions and explore available options to enhance their financial understanding
Caregiver
Kore Cares
Mitchell, SD
11.2023 - 04.2025
- Provided in-home personal care assistance to 10-15 elderly and disabled clients on a weekly basis including some weekends, overnights and holidays.
- Supported daily living activities including bathing, grooming, dressing, meal preparation, and mobility assistance.
- Monitored client health and reported changes in condition to family members and supervising staff.
- Completed household cleaning including dishes, dusting, vacuuming, bathroom sanitation, bed making, and trash removal to maintain a safe and organized home environment.
- Administered medication reminders to clients
- Built strong, trusting relationships with clients through compassionate and consistent care.
- Followed individualized care plans while maintaining professionalism, patience, and respect at all times.
Correctional Officer
Davison County Sheriff Department
Mitchell, SD
02.2022 - 10.2023
- Supervised 20-70 inmates per shift in a county jail environment, ensuring safety, security, and compliance with facility rules
- Performed inmate intake/booking, fingerprinting, and processing of charges into secure databases
- Conducted searches of inmates and property to detect and remove contraband
- Monitored inmate behavior, completed cell checks, and documented incidents and safety concerns
- Assisted with medication distribution, medical visits, and general inmate care needs
- Managed inmate movement including court transport and secure facility access control
- Operated control room systems including surveillance monitoring, door control, and inmate communications
- Responded to emergencies and de-escalated aggressive situations using trained restraint techniques
- Communicated with courts, attorneys, and law enforcement agencies while handling legal documentation and reports
Education
High School Diploma -
James Valley Christian
Huron, SD05-2012
Skills
- Customer Service
- Communication
- Teamwork
- Reliability
- Time Management
- Positive Attitude
Certification
- Drivers License - DMV Huron, SD 2008
- Life Guard Certification - Norby Recreation Center Huron, SD 2011
- ServSafe Certification, First Aid, CPR, AED.
- South Dakota State University Brookings, SD 2012 - ServSafe Certification
- Marlins Family Restaurant Mitchell 2014 - ServSafe Certification, First Aid
- Dairy Queen Mitchell 2017-2020 - CNA certification, CPR, First aid, AED
- Firesteel Nursing Home Mitchell, SD 2021
Timeline
Sales Lead
Vans Off The Wall
05.2026 - Current
Loan Servicing Specialist
Launch Services, LLC
06.2025 - 02.2026
Caregiver
Kore Cares
11.2023 - 04.2025
Correctional Officer
Davison County Sheriff Department
02.2022 - 10.2023
High School Diploma -
James Valley Christian