Raphael Reyes
Lebanon,PA
Summary
Proven Sales Representative with a track record of enhancing customer satisfaction and increasing sales revenue at Xfinity Comcast. Skilled in customer relationship building and sales expertise, adept at upselling and cross-selling to boost sales. Demonstrates exceptional interpersonal communication, fostering trust-based relationships to secure repeat business.
Overview
6
6
years of professional experience
Work History
Sales Lead
Xfinity Comcast
04.2021 - 06.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Prep Cook
Bluebird Inn
09.2018 - 03.2021
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
- Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff.
Line Operator
Murry’s Inc
02.2018 - 08.2018
- Loaded and unloaded product on and off conveyor line by routinely lifting up to Number pounds.
- Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
- Exhibited excellent multitasking abilities, efficiently managing multiple machines simultaneously without sacrificing performance or quality standards.
- Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.
- Collaborated with team members to achieve daily production targets and consistently meet deadlines.
Education
Diploma -
Lebanon High School
Lebanon, PA05.2018
Skills
- Customer Service
- Interpersonal communication skills
- Customer Relationship Building
- Product and Service Sales
- Product and service knowledge
- Sales closing
- Sales expertise
Languages
Spanish
Professional Working
Timeline
Sales Lead
Xfinity Comcast
04.2021 - 06.2024
Prep Cook
Bluebird Inn
09.2018 - 03.2021
Line Operator
Murry’s Inc
02.2018 - 08.2018
Diploma -
Lebanon High School
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