Alexa Rodriguez
Stockton,CA
Summary
Dynamic and adaptable, mastering safe food handling and guest engagement. Demonstrated exceptional interpersonal communication, training new employees, and enhancing customer satisfaction. Cultivated proficiency in both Spanish and English, ensuring inclusive and personalized service with experience fast food and restaurant environments. Effective creator of service structures with thoughtful organization.
Overview
2
2
years of professional experience
Work History
Server
Applebee's Neighborhood Grill & Bar
2024.03 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Handled more than 1 section at a time during rush hour.
Team Member
Blaze Pizza
2023.05 - 2023.09
- Worked different stations to provide optimal coverage and meet production goals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Crew Team Member
Popeyes Louisiana Chicken
2022.06 - 2022.12
- Became familiar with products to answer questions and make suggestions.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Assisted other team members to achieve goals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Greeted customers at drive-thru and took food orders.
Education
High School Diploma -
Lathrop High School
Lathrop, CA05.2023
Skills
- Guest Engagement
- Table Setting
- Safe Food Handling
- Interpersonal Communication
- Professional ethics
- Attention to Detail
- Adaptability
- Fast Learner
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Applebee's Neighborhood Grill & Bar
2024.03 - Current
Team Member
Blaze Pizza
2023.05 - 2023.09
Crew Team Member
Popeyes Louisiana Chicken
2022.06 - 2022.12
High School Diploma -
Lathrop High School
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