ALEXA RODRIGUEZ
Somerset,NJ
Summary
Detail-oriented office associate with strong skills in customer service, scheduling, and document management. Committed to enhancing operational efficiency and maintaining accurate records to support seamless logistics.
Overview
3
3
years of professional experience
Work History
Office Associate
LEV TRADING
Trenton, NJ
09.2025 - Current
- Processed incoming orders, ensuring timely and accurate fulfillment.
- Maintained inventory records using inventory management systems to track stock levels.
- Maintained accurate records of deliveries, ensuring compliance with regulatory standards and company policies.
- Answer incoming calls, calling customers.
- organizing files, checking and making appointments.
- verify, prepare and manage Bills of Landing (BOL) for shipments and maintain them organize.
- assisted with copy preparation, including accurate labeling and document organization.
Office Assistant
KAT POWERWASHING
Somerset, NJ
01.2025 - 08.2025
- Managed daily office operations to ensure efficiency and organization.
- Coordinated scheduling and meetings for team members, enhancing communication flow.
- Processed incoming correspondence, prioritizing urgent matters for timely responses.
- Assisted in maintaining office supplies inventory, ensuring availability of essential items.
- Customer service such as answering incoming calls, calling customers to schedule and confirm appointments or resolve any issues.
Dispatcher
LaserShip
Dayton, NJ
01.2023 - 09.2024
- Coordinated delivery schedules to optimize route efficiency and meet customer expectations.
- Managed communication between drivers and customers to ensure timely updates and resolution of issues.
- Utilized dispatch software to track shipments and monitor real-time logistics operations.
- Assisted in training new dispatchers on company protocols and system usage for improved performance.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Education
High School Diploma -
New Brunswick High School
New Brunswick, NJ06-2018
Skills
- File organization
- Scheduling
- Document management
- Customer service
- Verbal and written communication
- Scheduling appointments
- Valid Driver's license
- worked effectively in fast-paced environments
- skilled at working independently and collaboratively in a team environment
- computer skills
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Office Associate
LEV TRADING
09.2025 - Current
Office Assistant
KAT POWERWASHING
01.2025 - 08.2025
Dispatcher
LaserShip
01.2023 - 09.2024
High School Diploma -
New Brunswick High School