Shannon Sandland
Tapo Rock and Sand Inc.
Simi Valley,CA
19
years of professional experience
Detail-oriented office associate with strong data entry expertise and organizational skills. Committed to enhancing workflow, providing exceptional customer service, and maintaining accurate records to support business operations. Compassionate and hardworking mother of three looking to provide more for her family.
Work History
Office Associate
1 Year 2 Months- Managed daily office operations to ensure efficient workflow and organization.
- Supported customer inquiries by providing timely information and resolving issues effectively.
- Maintained accurate records and documentation for project tracking and reporting purposes.
- Assisted in inventory management, tracking supplies, and coordinating orders for materials.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Completed clerical tasks such as filing, copying, and distributing mail.
Caregiver
4 Years 9 Months- Provided compassionate care and support
- Assisted client with daily living activities, ensuring comfort and safety.
- Developed personalized care plans in collaboration with healthcare professionals.
- Monitored client health and reported changes to family members and medical staff.
- Coordinated transportation for clients to medical appointments and community events.
- Advocated for client needs, ensuring access to necessary resources and services.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Data Analyst
2 Years 2 Months- Analyzed complex datasets to identify trends that informed and enhanced business decision-making.
- Collaborated with cross-functional teams to develop a cohesive data strategy aligned with organizational goals.
- Verified data accuracy and compliance with categorization and reporting protocols.
Overnight Caregiver
3 Years 8 Months- Provided compassionate care and support to patients during overnight shifts.
- Monitored patient health, reporting changes to healthcare professionals promptly.
- Assisted with daily living activities, ensuring comfort and safety.
- Maintained clean and safe environments, adhering to health regulations.
- Managed administration of nightly medications to ensure patient compliance and health.
Overnight Stocker
3 Years 7 Months- Stocked shelves efficiently, ensuring product availability and organization.
- Assisted with inventory management, conducting regular counts to maintain accuracy.
- Collaborated with team members to optimize restocking processes and workflow.
- Monitored product expiration dates, removing outdated items to ensure quality.
- Provided customer service during store hours.
Education
CPC Medical Billing And Coding - Medical Billing
Skills
Data entry expertise
Data entry
File organization
File organization
Calendar management
Paperwork processing
Reception duties
Multi-line telephone management
Customer service
Verbal and written communication
Organizing and categorizing
Excel spreadsheets
Medical terminology
Proofreading
Professional demeanor
Office administration
Excel spreadsheets
Timeline
Office Associate
Tapo Rock and Sand Inc.
06.2025 - CurrentRead More
Data Analyst
Merchant Centric
10.2021 - 12.2023Read More
Caregiver
Patricia McGee
06.2020 - 03.2025Read More
Overnight Caregiver
Charles Brooks
08.2016 - 04.2020Read More
Overnight Stocker
WalMart
04.2007 - 11.2010Read More
Simi Institute For Careers And Education
CPC Medical Billing And Coding from Medical Billing
Read More