Alexa Rodriguez
Developed excellent patient interaction and technical support skills in fast-paced healthcare setting. Skilled in handling and maintaining radiology equipment and assisting medical professionals with various diagnostic procedures. Looking to transition into new field, leveraging these versatile skills to contribute effectively in any environment.
Offering strong foundation in healthcare support and genuine eagerness to learn and grow in medical environment. Brings understanding of patient care principles and capability to assist with radiology equipment and procedures. Ready to use and develop organizational and technical skills.
Work History
Radiology Tech aide
3 Years 8 Months- Welcomed patients, providing clear directions and guidance to enhance their radiology appointment experience
- Schedule patient appointments and coordinate radiology referrals
- Communicate with physicians and clinical staff regarding patient referrals and scheduling needs
- Guided patients in exam preparation, ensuring understanding of procedures and requirements
- Trained and supported new employees on departmental procedures, improving onboarding and integration into workflows
- Perform administrative duties including printing, scanning, photocopying, document management, and preparing imaging discs
- Maintain patient confidentiality and comply with HIPAA and organizational privacy policies
- Floated between multiple Summit Health locations to provide coverage and support.
Patient Service Representative
2 Months- Greeted patients as they arrived at the facility.
- Scheduled future appointments, tests, and completed referrals to ensure timely patient care
- Prepare charts for new and established patients to prepare physician with correct patient information
- Obtains, verifies, and updates patients current insurance
- Added and verified patient insurance eligibility through online systems
- Assisted staff with clerical protocols to support efficient office operations
- Requested and obtained medical records from various healthcare providers
- Obtains, verifies, and updates patients' current insurance
- Assist with training for incoming employees
- Maintains confidentiality according to policies
Education
Diploma
Special Studies: Psychology, Sociology, Human Body Systems
No Degree - Physician Assistant
Currently attending to obtain a Bachelors degree
Skills
Certification
Boces- EMT certified 2020-2021
BLS certified
CPR certified
Stop the Bleed certified