Alexa Ross
New Castle,DE
Summary
With a proven track record at Connections Academy, I excel in recovery guidance and peer support ethics, enhancing client resilience and success. My expertise in behavior modification and inventory management strategies significantly improved operational efficiency at NET Kirkwood Detox and Dansko, showcasing my dynamic communication skills and commitment to safety and quality standards.
Overview
13
13
years of professional experience
Work History
Peer Support Specialist
Connections Academy
10.2021 - 12.2023
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Behavioral Health Assistant
NET Kirkwood Detox
09.2020 - 09.2021
- Assisted clinicians in developing behavior modification strategies aimed at improving overall quality of life for individuals struggling with chronic mental health conditions such as anxiety or depression.
- Developed individualized discharge planning strategies to ensure a smooth transition from the facility back into the community, including ongoing support from outpatient services and other relevant resources.
- Participated in ongoing professional development opportunities, staying current on best practices within the field of behavioral health assistance.
- Monitored medication adherence among assigned caseloads, promptly addressing any concerns or discrepancies with both patients and prescribing professionals.
Food Preparation
Capriotti’s
04.2017 - 08.2020
- Contributed to menu development by suggesting new recipes ideas that were well-received by customers and colleagues alike.
- Upheld safety standards within the workplace by strictly adhering to proper knife handling techniques and other precautions during food preparation processes.
- Enhanced meal quality by maintaining a clean and organized work environment, diligently following sanitary guidelines.
Lead Warehouse Worker
Dansko
09.2010 - 01.2015
- Reduced order processing time with enhanced inventory management strategies.
- Improved warehouse efficiency by streamlining processes and implementing best practices.
- Maintained a safe working environment by enforcing strict adherence to safety regulations and guidelines.
- Assisted with the implementation of cutting-edge warehouse management software, leading to improved tracking capabilities and reduced errors.
Education
High School Diploma - General Studies
Avon Grove
West Grove, PA06.2009
Skills
- Peer support ethics
- Recovery guidance
- Boundary setting
- Substance abuse awareness
Timeline
Peer Support Specialist
Connections Academy
10.2021 - 12.2023
Behavioral Health Assistant
NET Kirkwood Detox
09.2020 - 09.2021
Food Preparation
Capriotti’s
04.2017 - 08.2020
Lead Warehouse Worker
Dansko
09.2010 - 01.2015
High School Diploma - General Studies
Avon Grove
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