Alexa Salinas Serrano
Hermiston
Summary
Organized Assistant Store Manager with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Known for strategic planning skills and commitment to achieving company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
JD Sports
Puyallup
11.2024 - 06.2025
- Monitored sales performance and identified areas for improvement in service delivery.
- Assisted in recruiting, hiring, and onboarding new team members effectively.
- Implemented loss prevention strategies to minimize theft and protect store assets.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Prepared staff work schedules and assigned team members to specific duties.
Manager and Caregiver
Adventure Kids Play-Care
Issaquah
08.2022 - 01.2025
- Supervised daily operations of children's activities and play areas.
- Trained new employees on policies, procedures, and best practices.
- Managed staff schedules and assigned duties for optimal coverage.
- Communicated with parents to address concerns and provide updates.
- Monitored staff performance and addressed issues.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Maintained inventory of supplies to support uninterrupted preparation activities.
Supervisor
Finish Line
Seattle
01.2023 - 11.2024
- Supervised team operations to ensure efficient workflow and customer satisfaction.
- Implemented visual merchandising standards to enhance store presentation.
- Monitored cash handling procedures for accuracy and compliance.
- Trained new employees on company policies, job duties, and performance expectations.
Cashier
Champs Sports
Tukwila
01.2022 - 08.2022
- Processed customer transactions efficiently at a leading sports retail store.
- Assisted customers with product selection and answered inquiries about merchandise.
- Maintained cleanliness and organization of the checkout area and product displays.
- Managed returns and exchanges while adhering to company policies and procedures.
- Stocked shelves with merchandise when needed.
- Provided excellent customer service by addressing concerns and resolving issues promptly.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
career link Academy at South Seattle College
Seattle, WASkills
- Bilingual (English & Spanish)
- Management skills
- Responsible
- Teamwork
- Friendly
- Multitasker
- Positive person
- Customer Service skills
- Hospitality skills
- Leadership
- Flexibility
- Fast learner
- Employee training
- Cash handling
- Visual merchandising
- Staff scheduling
Certification
- CPR/AED Certification
- 30 Hours Stars - DCYF
- Food Handlers Permit
References
- Jay Simmons, (208) 504-5347
- Tiffany Banks, (404) 457-1798
Profile
Alexa Salinas Serrano, aalexasalinas@gmail.com, 807 E Autumn Ave, Hermiston, OR, 97838
Timeline
Assistant Store Manager
JD Sports
11.2024 - 06.2025
Supervisor
Finish Line
01.2023 - 11.2024
Manager and Caregiver
Adventure Kids Play-Care
08.2022 - 01.2025
Cashier
Champs Sports
01.2022 - 08.2022
career link Academy at South Seattle College