ALEXA SANCHEZ

Proven hospitality professional with a track record of delivering exceptional customer service and guest engagement at Cheddars Scratch Kitchen. Skilled in cash handling and safe food handling, demonstrated the ability to multitask effectively, enhancing dining experiences. Excelled in a team-oriented environment, significantly contributing to efficient operations and customer satisfaction.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.