Alexa Squires
Springdale,AR
Summary
Skilled Mental Health Technician with Psychology degree and extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.
Overview
3
3
years of professional experience
Work History
Bartender
Jim's Razorback Pizza
12.2021 - 05.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender Shift Manager
Mellow Mushroom Pizza Bakers
05.2022 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
- Followed strict recipes and drink measurements to minimize product used.
Server
BJ's Brewhouse Restaurant
05.2021 - 12.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Mental Health Associate
Bridgeway
07.2020 - 05.2021
- Communicated effectively, both orally and in writing, with patients from diverse backgrounds.
- Strategized with clinical team
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Observed and monitored client behavior and responses to treatment.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
Education
Master of Arts - Clinical Mental Health Counseling
Malone University
Canton, OH12.2024
Bachelor of Arts - Psychology
Arkansas Tech University
Russellville, AR12.2019
Skills
- Health Code Requirements
- Maintaining Safety Standards
- Restraint Techniques
- Charting and Clinical Documentation
- Mental Health Support
- Patient Intervention
Timeline
Bartender Shift Manager
Mellow Mushroom Pizza Bakers
05.2022 - Current
Bartender
Jim's Razorback Pizza
12.2021 - 05.2022
Server
BJ's Brewhouse Restaurant
05.2021 - 12.2021
Mental Health Associate
Bridgeway
07.2020 - 05.2021
Master of Arts - Clinical Mental Health Counseling
Malone University
Bachelor of Arts - Psychology
Arkansas Tech University
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