Alexa Summerlin
New York,NY
Summary
Sales and account management professional with a strong track record of exceeding revenue targets by over 115%. Expertise in cultivating long-term client relationships and enhancing customer satisfaction in the hospitality sector. Demonstrates adaptability in dynamic environments while delivering exceptional service.
Overview
7
7
years of professional experience
Work History
Enterprise Sales Specialist
Convene Hospitality Group
New York, USA
04.2024 - Current
- Consistently exceed revenue targets (115%+ attainment) by managing the full sales cycle from initial inquiry through execution, developing customized proposals and driving both new and repeat business.
- Partner with enterprise and high-value clients to plan and execute corporate and social meetings and events within a hospitality-driven environment, delivering tailored, high-touch experiences aligned with brand standards and client objectives.
- Collaborate cross-functionally with sales leadership and operations teams to ensure seamless event delivery, while cultivating long-term client relationships that support sustained growth and brand loyalty.
Group Sales Coordinator
Soho Grand Hotel and The Roxy Hotel
New York, USA
09.2023 - 04.2024
- Owned full sales cycle for wedding room blocks; nurtured client relationships, managed pipeline, responded to requests for proposals, negotiated rates, and hosted site visits to consistently close sales
- Prepared contracts and group resumes for corporate and social groups of 10+ guest rooms and event spaces, ensuring compliance and delivering efficient client service
- Supported senior management in Opera system operations, managing reservations and rooming lists, and overseeing billing processes
Senior Sales Account Manager
BLADE Urban Air Mobility
New York, USA
04.2021 - 04.2023
- Served as primary contact for 25+ key accounts for helicopter, turboprop, and private jet charters valued at $2K-$110K per transaction, enhancing client relationships to drive repeat business
- Revitalized dormant accounts, achieving 25% sales growth through targeted strategies and proactive outreach
- Managed 11-person customer service team, streamlining schedules and providing sales coaching to enhance service quality and customer satisfaction
Sales Specialist & Tour Guide
Bus2alps
Florence, Italy
08.2019 - 04.2020
- Exceeded sales goals, selling 275+ European travel packages in nine months via direct sales, guerrilla marketing, social media, and event promotion
- Led tours for up to 600 people, utilizing problem-solving and leadership skills to enhance guest experiences in fast-paced, challenging environments
Education
Bachelor of Arts - Communication and Information Science, Advertising
The University of Alabama
Tuscaloosa, AL05-2019
Cultural Experiences Abroad
Barcelona, Spain09-2019
Skills
- Client acquisition and account management
- Proposal and contract management
- Revenue growth strategies
- Customer service excellence
Timeline
Enterprise Sales Specialist
Convene Hospitality Group
04.2024 - Current
Group Sales Coordinator
Soho Grand Hotel and The Roxy Hotel
09.2023 - 04.2024
Senior Sales Account Manager
BLADE Urban Air Mobility
04.2021 - 04.2023
Sales Specialist & Tour Guide
Bus2alps
08.2019 - 04.2020
Bachelor of Arts - Communication and Information Science, Advertising
The University of Alabama
Cultural Experiences Abroad