Summary
Overview
Work History
Education
Skills
Timeline
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Alexa Sundell

Queen Creek ,AZ

Summary

Dynamic server with excellence in high-volume environments, with over 6 years in customer service. Skilled in POS systems and exceptional at maintaining customer satisfaction, I excel in fast-paced settings. My strong multitasking abilities and positive attitude have consistently enhanced dining experiences, showcasing my commitment to outstanding service and teamwork.

Overview

4
4
years of professional experience

Work History

Server

Sandbar
10.2021 - 05.2024
  • Managed multiple tables and customers simultaneously, providing efficient service in a high-volume bar environment.
  • Restocked supplies and maintained cleanliness and organization of the bar and seating areas.
  • Handled payment transactions accurately including splitting bills and processing tips.
  • Collaborated with bartenders and other staff to ensure timely service and order accuracy.
  • Handled customer complaints and resolved issues to ensure a positive dining experience.
  • Build and maintain strong relationships with repeat guests.
  • Prepare and present bottle service with flair, including pouring and mixing drinks tableside.

Server

Garcias Mexican Restaurants
06.2020 - 12.2021
  • Assisted in opening and closing duties, including setting up tables and prepping supplies.
  • Take accurate food and beverage orders and relay them to the kitchen staff.
  • Ensure customer satisfaction throughout the dining experience.
  • Process payments, efficiently operate the POS system, and provide bill modifications.
  • Trained new staff on restaurant procedures and customer service standards.
  • Managed cleanliness and restocked dining areas and workstations.

Server Assistant

Barrio Queen
02.2020 - 07.2020
  • Assist servers with delivering food and beverages to guests in a timely manner.
  • Support servers by preparing and stocking service stations with necessary supplies.
  • Cleared and reset tables quickly and efficiently, ensuring a clean dining environment.
  • Address guests requests and inquires with quality customer service.
  • Aid servers in side work and setting up and breaking down dining area for large parties or special events.
  • Working efficiently with servers and other staff.

Education

High School Diploma -

Queen Creek High School
Queen Creek, AZ
05.2020

Skills

  • Strong multitasking abilities in a fast-paced environment
  • Excellent communication and customer service skills
  • Team player with a positive attitude and strong work ethic
  • Thorough understanding of beverage and food safety and sanitation practices
  • Proficient in POS systems and cash handling
  • Efficient problem-solving abilities and conflict resolution

Timeline

Server

Sandbar
10.2021 - 05.2024

Server

Garcias Mexican Restaurants
06.2020 - 12.2021

Server Assistant

Barrio Queen
02.2020 - 07.2020

High School Diploma -

Queen Creek High School

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Alexa Sundell