ALEXA WAECHTER
Middle Island,USA
Summary
Resourceful professional, known for high productivity and efficiency in task completion. Possess specialized skills in operational troubleshooting, preventive maintenance strategies, and team leadership. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and effective teamwork.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Mechanic B
National Grid
Hicksville, USA
03.2021 - Current
- Maintenance Services Department
- Executed maintenance work on power plant equipment, including pumps, fans, motors, and turbines.
- Trained in introductory electric, machinist, millwright, and welding skills.
- Operated forklift, lull, and manlift to enhance operational efficiency.
- Collaborated with mechanics to complete maintenance tasks across various National Grid sites.
- Directed junior mechanics intermittently while ensuring effective communication with other departments.
- Performed overhauls and routine maintenance to uphold equipment reliability.
General Manager
La Casa Pizza
Northport, USA
03.2010 - 02.2021
- Managed customer service operations to enhance client satisfaction and retention.
- Oversaw scheduling and payroll for over 25 employees, ensuring timely payments.
- Ordered food and supplies to maintain optimal inventory levels.
- Handled bank deposits to ensure accurate financial reporting.
- Coordinated social media management to promote brand visibility and engagement.
- Developed and updated menus to reflect seasonal offerings and customer preferences.
- Designed catering packages and coupons to attract new customers.
Front of House Supervisor
Rocky Point Pizza
Rocky Point, USA
10.2015 - 08.2018
- Enhanced customer service skills and employee management expertise.
- Collaborated with owners to expand operations to two new locations in Baldwin and Stony Brook.
- Managed staff hiring, customer relations, and menu development for new stores as part of a foodservice team.
Front Desk Associate
Hyatt Place Long Island East End
Riverhead, USA
05.2016 - 12.2016
- Coordinated arrival and departure processes for groups, enhancing guest experience.
- Served VIP guests by providing personalized service and attention to detail.
- Managed guest packages, ensuring timely and accurate delivery of requested items.
Education
Associate's Degree - Hospitality Management
Suffolk Community College
Riverhead, NY05.2018
Liberal Arts Courses -
SUNY Farmingdale
Farmingdale, NY05.2011
International Baccalaureate Diploma -
Northport High School
Northport, NY06.2009
Skills
- Time management abilities
- Effective communication
- Relationship building
- Problem-solving
- Multitasking Abilities
- Task prioritization
Certification
- Forklift Operator 2021-Present
- Welding and Cutting Certification of Fitness 2021-Present
- Leadership Development Program 2024-2025
Timeline
Mechanic B
National Grid
03.2021 - Current
Front Desk Associate
Hyatt Place Long Island East End
05.2016 - 12.2016
Front of House Supervisor
Rocky Point Pizza
10.2015 - 08.2018
General Manager
La Casa Pizza
03.2010 - 02.2021
Associate's Degree - Hospitality Management
Suffolk Community College
Liberal Arts Courses -
SUNY Farmingdale
International Baccalaureate Diploma -
Northport High School
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