Alexa Whitman
Vine Grove,KY
Summary
Accomplished Medical Assistant/Clinical Lead with a proven track record at Kentucky/Indiana Foot and Ankle Specialists, enhancing patient care through effective implementation of clinical protocols and mentoring staff. Skilled in EMR/EHR and demonstrating exceptional customer service, significantly improved interdisciplinary relationships and patient outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant/Clinical Lead
Kentucky/Indiana Foot And Ankle Specialists
Elizabethtown, KY
08.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Developed strong interdisciplinary relationships to ensure a collaborative approach in patient management.
- Mentored junior staff members, fostering a supportive learning environment and enhancing their professional growth.
- Improved patient outcomes by implementing evidence-based clinical protocols and guidelines.
- Provided expert guidance on clinical issues during team meetings, contributing to informed decision-making and best practice implementation.
- Streamlined workflow processes for increased efficiency and improved patient care delivery.
- Enhanced team performance by providing regular supervision, training, and professional development opportunities.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Oriented and trained new staff on proper procedures and policies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Verified patient insurance coverage and collected required co-payments.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Scheduled tests and procedures for patients needing additional or specialized care.
- Assisted physicians with completing medical procedures and treatments.
Medical Assistant
Central Medical Associates
Radcliff, KY
02.2021 - 05.2021
- Obtained client medical history, medication information, symptoms, and allergies.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Measured patient pulse oximetry.
- Oriented and trained new staff on proper procedures and policies.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
Promedica 360 Health
Fremont, OH
06.2019 - 05.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Education
No Degree - Medical Assisting
Vanguard Tech Center
Fremont, OH05.2019
High School Diploma -
Clyde High School
Clyde, OH05.2016
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- EMR / EHR
- Direct Patient Care
- Phlebotomy
- Clinical Documentation
- CPR
- Immunization Administration
- Laboratory Specimen Collection
- Medical office administration
Certification
- CMA - Certified Medical Assistant
Timeline
Medical Assistant/Clinical Lead
Kentucky/Indiana Foot And Ankle Specialists
08.2021 - Current
Medical Assistant
Central Medical Associates
02.2021 - 05.2021
Medical Assistant
Promedica 360 Health
06.2019 - 05.2020
No Degree - Medical Assisting
Vanguard Tech Center
High School Diploma -
Clyde High School